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Auto Care Experts

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23662 Via Fabricante
Mission Viejo, CA 92691

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(949) 588-9813
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Main categories:

Auto Body Repair

Related categories:

Automotive

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Auto Repair & Service

Reviews
( 41 )
( 10 )
( 1 )
( 0 )
( 5 )

Best

I took my car to the dealer for engien light on and had code for transmission problem, dealer told me over $5000 for the transmission, i was referred to auto care experts and they...

Worst

DON'T DISMISS THIS REVIEW!!! I know that you probably saw that Auto Care Experts has 38(+) GREAT reviews, but if something sounds too good to be true, it often is. All of the revi...

Very clean, nice honest guys. 7/31/2011

I was a little hesitant on going here but my car broke down and AAA recommended them. Immediately when we met Fred we felt like he was an... more

Autocare 7/29/2011

I have been a customer for 10 years, and one of the reasons why I keep coming is because they are honest and reasonable, they make sure I... more

MS 7/14/2011

HELPFUL, KEPT ME INFORMED ABOUT THE CAR AND NEEDED REPARS, GOOD CUSTOMER SERVICE SKILLS, FAIR AND COMPREHENSIVE SERVICE. THANK YOU!! more

$$ Quoted Not Same on Invoice 7/13/2011

Spoke on the phone and was told that the A/C service amount of $149 included everything except refrigerant. The invoice under "Parts"... more

Luxury Lathering 7/12/2011

Just got my car washed and I am in a very good mood. I don't know why this place always puts me in such a good mood?! I think it's because of the kind staff or probably the fact that my car is spotless or MAYBE and most likely because of the massage chairs. Either way im one happy camper! more

Thorough explanations and respectful business 7/7/2011

Having used most of the "experts" on Auto Care Road AKA Via Fabricante, this shop was the most impressive thus far and will likely... more

client 7/2/2011

I'v been a customer of Auto Care Experts for about 15 years, and they have always been fair and do excellent work. more

Major Service 6/30/2011

Great...Worked hard to return my car in a timely manner. All work and service is great, keeps me going back more

Owner is a hothead with a reputation 6/24/2011

Took my kit car there for a brake and lamp inspection. I spoke with them on the phone and asked if they were familiar with special construction cars and they said they were. After completing the entire inspection Mark (who is a very nice guy) started asking about back up lights. They had me wait while they called the BAR and waited for a call back. (While I was waiting I called around and found that there were other shops that knew the regulations for my car and would pass it for $120 -$40 less). As I was waiting the owner asked if I needed help and I said, I would like to speak with Mark as I'm on my lunch hour and I don't have time to wait for the BAR so I'd like my car back and he flipped out! I was arguing my case and he calls me a redneck and tells me I'm stupid. I never said a derogatory word to him or Mark, I just felt like them charging me $159 for a 5 minute inspection and failing my car and having me wait while they research it was wrong. This is why I called them in the first place. more

I only Trust these guys with my car 6/14/2011

I like these guys, they do a good job and i have taken my cars to them for the past few years, i recommend them to every body. more

I Recommend This Shop to Everybody 6/13/2011

My family and I have been taking our cars to Auto Care Experts for over 10 years and the shop has always been great to us. Their service and quality of jobs are fantastic and they fit us in any time. l have seen them stay past closing for us, they give us free loaner cars and good warranty and they are reasonable. I recommend this shop to every body more

Steer Clear of the "Experts" 6/8/2011

These people are crooks. My experience was the following: more

fantastic, fast and affordable!! 6/6/2011

Auto Care Experts are just that, experts! The staff is great, excellent customer service and trustworthy!! The work they did on my car was fantastic, fast and affordable!! more

EXCELENT SERVICE 6/4/2011

YES IT WAS A GOOD EXPERIENCE. VERY PROFESSIONAL. GOOD JOB. THANK FOR YOUR COOPERATION IN THIS MATTER, AND THANK YOU FOR RESOLVING THE... more

No hassles, no pressure, just honest service! 5/25/2011

I brought my car in because I thought I needed my brake pads changed, but they checked it out and told me that I could still drive on the pads I had for another 7,000-10,000 miles. Apparently, certain pads sound squeaky even if they aren't worn out yet. (that was the squeaking that prompted me to take my car in) They were completely honest and amazingly efficient!! This is definitely my new car repair shop for years to come! No hassles, no pressure, just honest service! more

This place is really great! 5/24/2011

This place is really great. They do honest work and at reasonable prices. The owner and workers are really friendly and willing to help. more

Life Time Customer! 5/24/2011

All i can say is this is the best auto repair shop i have ever been to. Now they just got another life time customer. more

Notably good service. 5/17/2011

Notably good service experience, they are very fair, reliable, honest and courteous. more

Highly recommend! 5/12/2011

Highly recommend them as far as work quality goes. Price is average but worth it. If your going through insurance, I would say this is a good option. Turn-around is slow but they do good work and so worth the wait. more

Body work and Paint 5/6/2011

Feedback from Auto Care Experts was timely. They kept in touch with status of my classic car (Body work & Paint). Spent more than I... more
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