Auto Alternative Service & Sales

Being an independent woman, looking after my family's needs also in charge of our vehicles I am so happy and relieved to have been turned on to this repair shop. I have three Hondas and have had so many headaches with other repair shops. Not knowing if they are telling me the truth. I had a friend tell me about Auto Alternative. I decided to try them out. Katie, the Service Manager was very eager to meet me at the door with my first name on her lips. (Just from making the appt) She listened to my concerns without once saying anything bad about any other shops that I have been too. (That alone impressed me) She could sense my apprehension and with that she took me to the shop and introduced me to the technician that would be looking at my car. I was shocked to be standing in front of lovely young woman in a tech uniform. Katie stated that Beth would be looking into my issues for me and to please feel free to ask her any questions you may have. I know I looked silly standing there with my jaw hanging but I said no questions at the moment thank you. Fast forward to end of day and end of service. Pros: null Cons: null more

Great Place to have your Honda Acura Toyota or Lexus Serviced. Very personalized service you are more than just the next customer. more

I will never take my car here again. I've never taken my car anywhere I thought was this crooked before. Here's my story:\r \r I take my car in to get the check engine light checked out. I had already checked the error codes, but I didn't have the tools to make the fix. Auto Alternatives calls and offers to fix the problem and a bunch of other issues. Ok, that's nice. At this point I think they're just being helpful and pointing other things out. That's the least they could do since this initial inspection cost over $150. I say no thanks on the other issues which include an oil leak that the person on the phone describes repeatedly as 'really, really bad' and urges me to make the fix for several hundred dollars. I resist since I checked the oil before I left and I'd been driving the car for a while with only minor oil burning/leakage that barely required a top off. At this point, I'm still not suspicious or mad. I think that maybe there's a lot of oil on the car from where the more

Finally, a car repair shop that you can trust--Auto Alternatives. Everyone I have encountered at Auto Alternatives (the owner, technicians, etc.) are first rate. They go out of their way to take care of you and your vehicle. They take the time to explain what you need and why you need it. I've used them for over four years now and have never been dissatisfied. more

Auto Alternative is the best car repai.r shop that I have ever gone to. Customer Service is excellent. Very Friendly staff that always remembers you and honestly cares for you and your car. I have been amazed with them each time. Auto Alternative is the only repair shop that we take our cars. PROS: Friendly staff, great prices, honest employees and great repairs. CONS: There are no cons. more