Atria Hillsdale

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2883 S Norfolk St
San Mateo, CA 94403

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(650) 241-4644
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Reviews
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Best

I have enjoyed the Atria Hillsdale staff for the last four and one half years. I hear continual comments from residents and families regarding the high level of care and the ongoi...

Worst

Staff were helpful but there were things that were not conveyed to us when we placed our relative in Atria memory care. Like they could not help feed the person when they could n...

Not the whole informaton given when we signed up 11/20/2010

Staff were helpful but there were things that were not conveyed to us when we placed our relative in Atria memory care. Like they could not help feed the person when they could no longer feed themselves. Living a considerable distance from Hillsdale, we tried to communicate questions and information via email but were told if we continued sending emails, they would charge more money. The actual staff caring for the family member were thoughtful and very helpful. We were able to get Hospice involved which was probably the best decision we made. more

Dead in less than a week 7/17/2009

After less than a week in their care, my father was rushed to the hospital with ?acute renal failure, caused by severe dehydration?, and died the next day. The Dr. that was attending him told me the ONLY reason anyone would be in his condition would be from gross negligence. Then, 3 days after he died, The Atria had the gall to send me a bill for the next months charges!! This place is only interested in your families money, and stealing from their insurance company. That?s just my educated opinion. Atria Senior Living, has been cited over 1000 times for serious resident care problems, ranging from medication errors, to residents wandering away from the facility. This is according to a report from the Campaign to Improve Assisted Living. I wish I had known this before I made the mistake of placing my father with these uncaring and unqualified,(in my opinion) people. Cons: Gross Negligence, in my opinion more
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Owner Message
  • Atria Hillsdale is an inviting and family-friendly community where you can relax outdoors while enjoying beautiful waterfront views. Located only 20 minutes from downtown San Francisco, Atria Hillsdale offers the convenience of nearby restaurants, shopping and medical facilities.

    License #415600133

Additional information
  • Neighborhoods: Marina Lagoon, East San Mateo
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