My regular Doctor is phenomenal!!! He takes his time explaining every step of the way and is constantly asking if I am ok. Love the fact that he shows concern and that he cares about his patient. If it wasn't for him and the rest of the staff I would not have continued at Aspen Dental. With the exception of one young caucasian male doctor who does not have the same principles and care for the patients. This gentleman did not treat me the same as did the rest of the staff. I have worked customer service for over 15 years and know bad customer service when I see it. I seen him one time when he fixed my chipped front tooth on an emergency visit, by the time I got done with him I was ready to take my business with my family of four elsewhere. Aspen Dental has made at least 20,000 from my family just in the past 6 months. I say this to say, I am still with Aspen Dental because of my regular doctor. Not sure if this survey is anonymous, but if so, my name is Gilma Ynoa. Please let me know if you have any questions. Thanks
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