Art Van Furniture

I bought a chair from their clearance center over 2 years ago, and they have my number in their robo-calls to come buy more! I have called them 3 times to have my number removed (and the CS person was some courteous! - LOL) - The quality and price on the chair was good, but I don't need the harrassment... more

Very dissapointed in Art Van. Bought a mattress from them several years ago. Is a Sealy product and was supposed to be their premier product. Five years later the mattress structure has failed. Went to the 28th store twice over a month and a half and each time they said someone would contact us and look at the mattress. They acknowledged the problem has occured on other like mattresses. Grew weary of driving over there and called them on the third attempt. Got tossed around in their "customer service jungle". Finally get a service person out here who in my opinion was as arrogant as their customer service phone people are. While he's inspecting the mattress, he's giving me reasons that these warranty are void. So I expected them to tell us the warranty was void and there would be no credit or replacement. Yup; just what happened. We cannot sleep on the bed so we are going to purchase another mattress in a couple of weeks. We can assure you that we WILL NOT be buying again from Art Van. We give this customer service experience a solid F. more

Do not buy from here. We bought a mattress at the so called big tent sale ans we were told it would be in in 7 days delivered to our home in 10 days. Well here we are 7 days later and I called to see where it is and was told late May early June, when I explained that we are sleeping on a air mattress I was told sorry wish I could something for you. Basically they took my money and now it is too bad. Because it was ordered since they were out of stock I am SOL. more

Agree...they are on you like white on rice. Last time I went in I made sure I looked homeless...I also had my iPod on the whole time. Not one sales person bugged me....for what it's worth:-) more