Arslanian Bros

We are very pleased with the job Arslanian did with my carpeting and upholstery cleaning. Their technicians arrived right on schedule and were clean cut and courteous. They achieved fantastic results with my furniture and carpeting. I would highly recommend this company to family and friends. Very satisfied Arslanian customer. more

My wife and I have used the services of Arslanian Bros. on a number of occasions over the past few years. Each time we have been reminded of why this company holds the premier position in the industry. All our interactions with Ted Arslanian and his wonderful staff have been characterized by their deep commitment to customer satisfaction and professionalism, qualities that can often be conspicuously absent in service industry transactions today. We are fortunate to have discovered a company that we can add to our list of those we trust. more

Arslanian Bros. really took the time to do a thorough job of getting behind the furniture and cleaning areas with heavy traffic. They helped move the furniture back. They were extremely nice and courteous. more

I have always used Arslanian Bros. to clean our Oriental rugs & have always been totally satisfied with this service. However, just this week, I had Arslanian Bros. clean the tile & grout in our mud room, kitchen, & three bathrooms; they did an AMAZING job! Much better than Coit, whom I've used in the past. If you're looking for a one-stop cleaning service for all types of rugs & carpets, upholstery & tile/grout then just contact Arslanian Bros. They are simply the BEST! Plus, they are really nice people! more

We have always used Arslanian. They are professional, prompt and detailed. In simple words, Arslanian does a great job. Al and Cliff have always been pleasant and informative. With 3 dogs....see you soon! more

On time, polite and great service! more

I have used Arslanian for my carpets in the past and was always pleased. I recently called to have my drapes and blinds done. Ron came and removed my drapes and when asked if they did blinds he took one and said he would get back with me and let me know if it could be done. Ron returned after a few days with drapes and no blinds. He took remaining blinds and gave me a bill which I paid. After he left I was able to get a look at my drapes up front. They were now an inch shorter than my sheers. I called immediately and complained and asked them to not touch my blinds because I was unhappy with services. This was in evening and I left msg on answering machine. The next morNing I called again and Ron returned my call right away. I expressed my dissatisfaction and asked that my blinds be returned. A few days later my blinds were returned and I was handed another bill. Not realizing I still owed anything I was not prepared to pay at that time. I asked him if I could send the money to Arslanian. He then got irrate with me and said "I want my money"!! He told me to call Arslanian because he needed the money now. I called and spoke to the father there and he transferred me to his son. Meanwhile Ron stormed out of my house. The son was very rude and kept insisting that I had carpets done. I repeatedly explained that NO I had drapes and blinds done. He not only had no idea who Ron was but had no idea what service I had done. I am handicap and in a wheelchair and felt threatened when Ron was in my house yelling at me. I am sending a check for what I owe but I will NEVER use this company again and will NOT recommend them to anyone. RESPONSE FROM Arslanian Bros.: We are deeply sorry to hear that you are unhappy. To the best of our knowledge, you are very happy with how clean we were able to get your blinds and drapes and the misunderstanding was with our billing process. We accept payment after the service is provided. Cleaning was completed on your drapes first, rather than waiting for cleaning to be finished on your blinds we went ahead and returned your drapes to you and billed you for only your drapes, it was not one lump bill like you originally thought. At a later time when your blinds were completed, we returned those to you with the bill for the blinds cleaning. Providing top quality customer service is our number one priority and has been the very foundation of our company for over 50 years. Again, I am sorry our billing caused confusion for you and didn't sit right with you. In the future, our billing process will be stated more clearly. more

Came on time, very proffesional. more

thank you for going out of your way to clean my daughters apartment carpeting. She had taken a day off from work and the company she called came and told her they could not do it. She was crestfallen I to.d her "you should have called Arslanian" .... When I called you, you saved the day ... Cleaned her carpet within hours and now have another loyal customer. You guys are a cut above. more

If you could just look at the history, you'd see I've used Arslanian Bros. for years. The same guys come to my home every time, and they do a wonderful job. That's why I keep them around! more

Special thanks to Jeff and Rich- the two friendly and efficient guys who arrived on Thursday, August 14th to professionally clean the small Lazy Boy couch Mom purchased at an estate sale. We had new cushion inserts cut at Joanne Fabric in Hudson and now have a 'good as new' addition to our sunroom. We will strongly recommend Arslanian Brothers to our friends and family and plan to have them back again soon. Thanks, guys! more

We have used Arslanian Brothers to clean our white carpets for over a decade and they always do an exceptional job. Even with 2 dogs and 2 kids the carpets look like new after each cleaning. I would highly recommend Arslanian over any other competitor because of their service, performance and quality. more

Good job more

Quick response and service. Extremely satisfied with the results. Will definitely use again and recommend to everyone I know. more

Had our carpets cleaned on June 27. Was extremely happy with the results. Matt and Bill did a great job. They provided outstanding service that was provided in a timely and professional manner. more

Al just cleaned the carpets to my entire house and he does an excellent job. Very professional and customer service is beyond expectations. more

The (2) reps from Arslanian Bros were on time and VERY professional. They did an outstanding job in a timely manner. I would recommend Arslaninian Bros to everyone. more

Great service. The two men who came to our home were courteous, informative and efficient. We are very pleased with the results. We will use them again. more

Nick and Tom were here yesterday...our couch looks NEW, great job ! more

We have been using Arslanian Brothers since 1987 for area rugs and our fine hand loomed oriental rugs. After they are done cleaning, all the colors of the natural dye comes out so bright. more