I recently had a terrible repair job for any technician. My big screen sony television broke and when it did...EVERYTHING broke! Luckily it was under warranty, but the technician, Tim, had to come to my home at least 5-6 times and was there for hours. He was very thorough, polite and timely. Called when he said he was going to and always followed up with return calls, etc. The customer service was just excellent and I would definitely use them again for other appliance repairs!
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