after car wash, windows were left to spot all day. Had to re-wash to clear off all the spots. When you say you need the car finished in 4 hours, to be picked up on 1/2 hour lunch, disappointed that it was not ready. This has happened the last 2 times for my daughter too, and she had to wait all day. Someone's not planning appointments well, over-booking or something. I never used to have this problem in year's past.
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