Animal Emergency Clinic of NWA

DR. RUSHING AND HER STAFF SAVED THE LIFE of my male cat Loverboy, who came down with cytauxzooinosis -- bobcat fever. Many cats do not survive this devastating blood disease -- a lot depends on how soon it is diagnosed and treatment begun. Not knowing what was wrong but that something was, I got him in and Dr. Rushing immediately diagnosed correctly and knew what to do from the beginning of the fight.\r Doctors have no control over the lead time they get and to blame them for a cat not surviving is WRONG and UNJUST ! Every case is indivdual and sometimes treatmment is too late. We were blessed to get to it early and that Dr. Rushing knew EXACTLY how to tweak the treatment when his condition frequently changed. She told me it would take a week to know for sure if Loverboy would make it -- she explained the situation and plan clearly every night and provided a cost estimate -- when it ran under, they charged less.\r She is a caring, healing angel, and if Loverboy had not lived, I would more

This emergency clinic did a first class job on a C-section on a dog who is very dear to my heart... she came through in amazingly good condition and all five puppies lived, even the one that was stuck with his head bent backwards blocking the whole show. It was late at night and I was a wreck, and everyone did a great job and I could tell my dog and her puppies were in the best hands possible and received the highest level of care. \r \r I can't help but notice that most of the negative reviews on here involve money issues. The hard fact of life is that emergency clinics like this can not stay open unless they are paid for their services. I can't imagine not expecting to pay up front, or begrudging it costing more than a regular vet. Everyone should have an emergency fund or credit card for unexpected vet bills! more

Emergency medicine is expensive whether it is for humans or animals. \r \r We try very hard to inform potential clients and clients of the expected costs for each and every visit. \r \r We inform phone callers of our $80 examination fee, that we will prepare an estimate for diagnostics and treatments and are very up front about the fact that we do not offer deferred billing (except via Care Credit). \r \r We always offer what we think is the best treatment plan. \r \r A pet sent for surgery may not be stable enough to have surgery.\r \r A pet sent for medical management may have changes in his condition that requires a recommendation of surgery. \r \r If our best plan is not acceptable, we offer plan B, C, D, E, etc. until we reach an agreement with the person that presented the pet for care. \r \r We only do what the actual owner of the pet authorizes- this can leave family members that were not present at the time of the treatment plan preparation upset if the agreement is not what they wante more

IF you can wait to take your pet in to a regular clinic, DO. Our dog was given unnecessary surgery based on the Dr.'s misreading of her x-rays, and we were charged $1300. He thought her full bladder-because no one had walked her in the 5 hours she had been there-was a very large and infected uterus. He went in to remove the uterus, only to find that she just had to go to the bathroom. Please try to avoid this place if you can. It resulted in us having just about the worst weekend ever, and now our dog has spent 3 nights in the animal hospital with a very large incision. more

Bobcat Fever is fatal almost half the time. If you get your cat in early, there is a better chance.\r \r 2 weeks ago, on a Sunday, I realized that my cat, Pye, was missing. I found her, hiding. She became feverish. At about 9 PM, having heard of Bobcat Fever only a week ago from a friend, I took her to the Animal Emergency Clinic in Springdale. Her fever was 104 at admission.\r \r Monday morning I picked her up before 7 AM--AEC does not operate weekdays. They confirmed Bobcat Fever. She seemed worse. The told me it was early, so she had a chance. I took her to All-Cats in Fayetteville, AR for the day, for IV support and more tests. Monday night, when I picked her up at All-Cats, just before 6PM -- no 24 hour supervised intensive care here either, she was very sick. Her temp had dropped below normal, a bad sign. But, she was keeping down syringe-feedings.\r \r I got her back to the AEC in Springdale for overnight. We stayed with her there for a little while. But, she was very more

I took our beloved cat to the clinic.. diagnosis was Bobcat Fever. A catastrophic fatal disease.. I was misled to believe that our cat could be saved. After two days I went to pick her up. She was crying and in obvious agony. I immediately had her euthanized. I was presented with an 800$ bill. My contention is ..they kept our cat alive and suffering for two days so they could present us with this outrageous bill.. They preyed upon our love and hope that she could be saved. After reading about the disease we knew there was no hope. I have filed a complaint with the AR. vet. board, which at this time they are reviewing. The evening we arrived, the bathroom was a filthy mess... and they were not that busy. Please, if you have had similar service at this clinic..call me 855-4135 more

... because my cat had a stone blocking his urethra, and my vet had been unsuccessful in removing it after trying for several days. He needed desperately to get the stone dislodged and a catheter placed.\r \r I took my cat in at 6 PM, and they had the specialized equipment needed to remove it without surgery -- but would have been able to surgically remove it if it was necessary. They were able to get the catheter in place by 8:30 PM. \r \r I picked my cat up at 7 AM and the vet explained everything they did and gave me the chart to take back with him to my vet -- he also faxed my vet all the information. My cat is still at my vet's office for monitoring, since he was a very sick kitty, but he is a lot better now.\r \r This place is expensive, but so is the emergency room for people. I'm glad they have the specialized equipment and skilled staff, so that if my cat is hurt in the middle of the night, he'll get the best care. more

Although I first thought they were a bit pricey, I soon realized that they were more than worth it. The level of care and attention the staff and doctors provide is unmatchable by any of the other clinics I have been to in NW Arkansas. Because they specialize in emergency care only, they have equipment that other places don't have. Also, it's 24 hour care. You dog isn't left alone overnight unmonitored. I had to have called a million times throughout the night and someone was always there with an update and reassurances. If you ever have an emergency with one of you pets that you consider family- take them here because they will treat them as if they were their family. more

This clinic only does emergency care. My dog went down and had to be treated immediately. They did did a complete evaluation and they were able to discover some problems. My dog has been in pain for a long time and not showing it. They were able to treat her for the pain and educate us on her warning signs. My dog is intimidating but this Doctor treated her without hesitation! PROS: They have a great staff. CONS: They only do emergency medicine. more