Angel Animal Hospital

We were visiting Springfield when our little girl got ill, she was even discharging blood. Being from out-of-state we didn't know a veterinarian in the area so we had to rely on the internet to find a hospital. After calling three other doctors we were becoming very discouraged and more concerned. Not one would take us on an emergency basis and only wanted to schedule an appointment. That is until we contacted Angel Animal Hospital (their name says it all) for the staff were indeed Angels! We were at their office within the hour, just before closing on a Friday night. Our little girl was promptly examined, x-rayed and diagnosed. She received loving care from all who came in contact with her. Not to mention her parents and our other hairy child were treated just as kindly. The staff went out of their way to be sure we understood the procedure, financial obligation and aftercare that she would need from us. Our little girl was diagnosed with Pyometra, a serious and life threatening infection of the uterus and needed immediate surgery. The entire staff stayed for hours after closing on a Friday night to tend to our family. We also received a call at 10 p.m. that night from Dr. Flathers to check on how our little girl was doing after her surgery. Now that's definitely the personal touch that truly shows how much the staff cares. Without the expertise, efficiency, knowledge and loving care provided to us by all the staff of Angels we certainly could have lost a very special member of our family. Thank You! more

Let me tell you about how I got to know them everyone at Angel Animal Hospital. My best friend Billie got very ill late in the day recently. Our regular veterinarian was out of town so I called Angel and spoke with Dr. Flathers wanting to get some advice about his symptoms. Very concerned, she advised me to bring him right in. Although Dr. Flathers had never seen Billie before, when I brought him in she treated him as if she had known him all his life. Dr. Flathers and her entire staff are very compassionate people and treat their patients with love and tenderness. Unfortunately, I lost my friend because of how sick he was. I truly appreciated the care they provided Billie and the tears they shed with me over his loss. A few days later, I received a very nice card in the mail and it was signed by everyone at the hospital expressing their sympathy. All I can say is they really care about their patients and families. When I'm ready for a new companion I will be entrusting Dr. Flathers and her staff with the his care. more

The staff at this hospital have always been very forthright with me and don't try to blow smoke. They really seem to care a lot about what they do for animals. I judge people by their character and Dr. Flathers is a credit to her profession. Her husband is also ex-military and a straight shooter. They support our Toys for Tots program every year and seem to be all around good people. I recommend them highly. God Bless those that sacrifice for us! more

Give them a try! See for yourself. In my experience, Angel Animal Hospital is a gem of the veterinary world. Dr. Flathers and her staff are some of the most caring folks I have ever met. They treat me and my pets with respect, kindness and courtesy. I just hope when I need medical care as I age that my caregivers are of the caliber you will find at this hospital. Dr. Flathers often calls in the evening with lab results and has even delivered medication to me on her way home. How many doctors do you know that will do that? They tell me what my pets need when I take them in for an update and always answer all of my questions spending as much time as I need to understand why something is needed. I really like this and find it is very helpful. I especially appreciate how they make sure I know about the latest options available to help my pets. Even though I would never switch hospitals, I invested a little time the past couple of days to call around and check on some prices. I actually found I'm getting a great bargain on the care my pets receive. Just like a lot of businesses now days they are running some great specials each week that make some things an absolute steal. If you don't believe me, I encourage you to check for yourself. Dr. Fathers and the folks at Angel Animal Hospital are doing a terrific job for the pets in our community. more

I had my two cats declawed and spayed/neutered at AAH. The staff was professional and caring. Pepper and Pita have done exceptionally well after the procedures and I couldn't have been happier. I adopted Pepper from the local humane society and the adoption fee included a basic spay procedure. I opted to have it done at AAH because, by the time you added in optional services to the basic procedure at the humane society's vet, the cost was similar to what AAH charged with all those options included. In response to the criticisms of other clients. Could I have had the same procedures done for less elsewhere? Sure. But would my pets have received all of the same treatment as they did at AAH. No. With any business out there, you can go with the bare bones, low-cost option, or you can spend more to get the best. All the Hollywood horror stories of plastic surgeries gone wrong comes to mind. Do I want to take a chance with my pets' health and choose the cheapest care for them that is considered the minimum acceptable level of care? Or do I want to ensure their comfort, well being and longevity by spending a little more? Each person has to make this choice for their pets, but a business can not be criticized simply for providing a higher level of care for your pet. Higher quality care comes with a price, just like in any other service industry. The DVMs at AAH will fully explain all procedures, costs and rationale for them. If you choose to spend less, then that is your right. But educate yourself prior to getting treatment for your pet and do what you think is best for your situation instead of utilizing AAH and then complaining about the cost. more

I have used Angel Animal Hospital for years. Dr Snow is no frills, but caring and professional. He really cares about the animals, and has great intuition. I never have a problem getting an appointment (except for grooming), and they are very helpful over the phone. I appreciate that they are willing to help me over the phone, and not always insisting that we come in for an appointment. It is a little bit hard to find in an old shopping center, and the furnishings are all ancient. This is probably how they help keep costs down! They do not take credit cards, so plan on paying cash or writing a check for services. more

I had an emergency with my dog one morning and had to take her somewhere fast. Angel hospital fit us in and took care of us as quickly as possible. All employees were very helpful and they were very sympathetic to both myself and my dog. I have and will continue to recommend this vet to everyone I can. more

This is a great affordable place to take your animals to. They are polite with you, and very patient with your pets. When my cat was neutered this was the only place that didn’t insist or require extra shots before performing the surgery. The doctor was also very polite and did not act like it was a big deal when I took my cat back a week later to see if there was a problem, which there wasn’t as the doctor had told me on the phone. more

I love this place! I’ve been taking my pets there for about 6-7 years now. They are always up front and tell you what needs to be done and how much it will be. The prices are awesome and really cheap. They really care about the animals. They were even willing to let me make payments when I was super broke. more