Since writing this review, the Austin manager called me and offered a refund, which I do appreciate. I'll give them an extra star for contacting me to try to resolve the issue. Apparently, the receptionists are supposed to tell you it will be $95 just to visit your house, whether or not you are happy with their estimate.
(previous review)
They did not mention this on the phone or when they arrive, but you will be charged $95 simply for them arriving and turning on the sprinkler to see where the problems are. if you feel the estimate is (astronomically) too high, you still owe them $95 for providing the estimate.
I paid $95 to fix one sprinkler head since I was going to be charged one way or the other.
I wanted to have more sprinkler work done, but their estimate was more than double what I am used to paying.
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