Amico & Sons

TERRIBLE SERVICE! I highly recommend avoiding this business! They take advantage of anyone they don't think is knowledgeable about cars. My 2004 Jetta broke down on I-84 near Dunmore, PA. The only symptom was a loss of power before I turned the car off and it wouldn’t restart. My insurance towed the vehicle to Amico & Sons garage. I tried to contact the garage multiple times that day with no success, so I eventually left a message. I had not heard from them the next day, so I called to inquire about my car’s status. They stated the issue was a broken fuel pump that needed replaced. I instructed them to replace the fuel pump with a new one. It took 2 more days to replace the pump and contact me. When I arrived, the first thing the mechanic said was the fuel gauge (in the dash) wasn’t working. He said he checked the fuel level by putting a gallon of fuel in the tank. This is impossible as I had just filled the tank up immediately prior to (<12mi) it breaking down. I assumed the defunct gauge was from the broken pump since the gauge was working when the car broke down. Driving home I noticed the gauge wasn't working. I thought this unusual because it worked before. I knew it could be due to improper orientation of the pump. Upon arriving home, I inspected the fuel pump and found it was not oriented properly and a rubber gasket taped to the top. I rotated the pump to the correct position, but the gauge still didn’t work. When I called again, they said there is no connection from the fuel pump to the gauge so the issue must be the gauge itself, not the pump. I have changed the pump myself before, so I know there is an electrical connection between the pump and gauge. I subsequently took my car to a local German auto specialist whom I trust. Upon inspection, it was revealed that an incorrect pump was installed and the electrical connection (the rubber gasket belongs to) was broken during the installation. I called Amico & Sons to request they replace the incorrect fuel pump with a correct one at no cost. They refused more

I do a lot of my regular vehicle maintenance here because I trust this garage to do the job right the first time. I often purchase my own parts and supplies and they are fine with using these and just charging me for the labor. They are dependable and get the job done when they say they will. The prices are very reasonable and I've never been disappointed in the work they have done to any of my vehicles. more