American Property Management

This PM company is terrible. We loved the apartment the first few months (in summer) but as october came around mold popped up on every single window. PM company told me it was my responsibility to avoid the mold and that I could be charged for damages caused by it. This was outrageous, we had just moved in! The seal on the refrigerator was broken as well, after three months of different 'technicians' stopping by and doing nothing, my PM guy told us that nothing could or would be done about it. WHAT? We have a leak in the roof of the bedroom that has not been addressed so there are dirty water stains running down the wall. Watch out when you check these places out, the layer upon layer of wallpaper that has been painted over surely houses more disgusting mold. Right now our basement is flooded. We called 2 1/2 days ago about this, they won't be sending someone until tomorrow. They told us not to use the kitchen sink, which is dumping water into the basement. We asked if we could have a rent reduction for the days that we weren't able to utilize the apartment fully and the person on the phone laughed, yes laughed, at us and told us we would get nothing. They were very rude and again, not helpful. Our rent was raised by 25.00 last month after being here for 7 months, you think they would put some of that over-inflated rate to good use on the apartments. In addition the shared dryer (1 for entire complex) doesn't dry, and the washer just floods out on the floor of the laundry room. DO NOT RENT from them. Rude, unreliable, unhealthy. more

Well, that about says it all, doesn't it? Toilet broke last night, we told the landlady who said they'd be out on 'emergency services' first thing in the morning. It's noon and I have to poop really bad now. Don't expect prompt repairs on things, but you can count on your rent being raised automatically by 25.00 every year, they're always on time with that. more

Before you read this, I want you to keep in mind that I'm a VERY positive and optimistic person. I find it very easy for me to highlight the good qualities of companies while tactfully pointing out any flaws in hopes that they will read my review and attempt to fix it... APM is one of those companies that make me sit here and and scratch my head while trying to figure out why I can't find any positive things to say about this place... I was warned to stay away from APM before I even began looking for a place to live... I heard all the complaints about the horrible conditions the apartments were in, difficult management and slow maintenance. But foolishly, I ignored the warnings... I was there for 10 months. I experienced every possible temperature change and how the apartment handled it... During the summer, mold would grow in the cabinets from the heat. During the winter, the sad excuse for windows would literally have ice in between the panes followed by the most humid and gross feeling ever from having the heaters on. I spent many of my Saturdays off work scrubbing mold off the walls and in the closet in hopes that my clothes wouldn't get ruined. (Which btw, some of my clothes did get ruined and the rest all have a moldy smell to them still...) The kitchen was SOOO out of date. The counters were ""new"" when we moved in...more like taken from a unit that wasn't as badly damaged... The oven and stove were in horrible condition. The fridge worked fine, it was probably only 15 years old... lol but the sink and shower were just horrible. Management... ohhhh where do I start!? I lived in the Bel-Linda Apartments at SE 27th and Belmont... A handful of apartment complexes are managed by the same person and my manager, Tami, seemed quite friendly when I met her. I definitely noticed how disorganized she was from the beginning, but I wasn't aware of how passive aggressive she was... One day my boyfriend and I had his truck in the parking lot (with my car out on the street) and we were changing the headlight bulbs out. Tami walked by the truck with a cleaning crew and said ""Oh that truck isn't supposed to be in here"" as if I couldn't hear her... I quickly responded with a friendly tone: ""Oh hi Tami! Actually my car isn't even parked in the lot right now. He's parked in my spot. We just didn't want to be changing the bulbs on the busy street."" Tami responded with ""Oh okay, that's probably a safe idea!"" And the next morning as I was leaving work I found taped to my door a list of the parking rules with ""No vehicle maintenance allowed"" and ""One car per unit allowed in the lot"" highlighted... Really? You can't change a bulb in the parking lot? And as for the one car per unit rule, I always followed it... but for the last 2 months I lived there my annoying neighbors had THREE cars parked in the lot and Tami did nothing about it when I filed a complaint. On top of it all, she left a tow notice on my roommates new car one night because she didn't know who's it was... By the way, fun move out tip: Did you know that if you have the smoke detectors sitting on the counter so you can change the batteries when the guy comes in to do your walk through, that you will get fined $250 per detector because it's a FEDERAL OFFENSE to ""tamper"" with the smoke detectors??? Yeah I didn't either. They bumped our rent up to $860 and I called in and asked if it was because they were going to be upgrading the units. When the gal said ""no, there's just an annual rent raise, it was in your contract"" my roommate and I filed our 30 days notice. Come on, if you're going to overprice people for crummy apartments, maybe consider fixing them up inside? Rather than continuing to paint over the gross outside color with another gross color. It'll be worth it for you to add 5-10 minutes to your commute to go with that other apartment complex that looks way nicer and is only a couple bucks more. Don't waste your time with this company. more

I moved to Portland from the midwest for school. They knew very well that my fiance and I knew nothing about this town and sent their best con artist to roll us over. Mary, a seemingly hapless woman who talks lovingly about her dog and husband scammed us into paying two hundred more than any one else in the building. She also ordered a company to empty out a storage locker belonging to a neighbor for reasons that were only whimpered to a shrieking mad woman; that lady was ready to tear heads off. If I'm late in rent pay by more than two days (literally) I'll get a big red eviction flier glued (glued, yes) to my door. This building is old and there havent been any updates for decades. There's only one outlet in each room and if more than three electrical devices are in use I have to go down to the basement to flip a switch. When we moved in the side porch was nothing but a tarp. I built a porch over that tarp. That wasn't what they wanted so a year later they hired some of the most violent mongoloidal run off schlubs I've ever met to rip it out. I had to threaten violence to the head retard not to throw all my wood and decorations away. If you rent from these people, you deserve what you get. That being said, if you rent from these people I will camp out on your front lawn and hurl insults and garbage at you day and night. You won't ever sleep again. more

I'ved lived in about 8 different cities, and I can honestly say this is the worst apartment complex I've lived in. I received two eviction threats when rent was 1 day late. I mistakenly received two rental violations that were for my neighbor. The owners wants this place to be a slum. Also, the rental violations I mistakenly received were for ridiculous stuff like shoes and a chair on the back porch. They do monthly visual inspections of your back porch apparently and had a bad layout schematic. more

I was with American Property in the 90's, it was a great place to stay due to the sq. ft and the maintence team was always timely. Well I decided to go back after selling our home, and getting a job in Beaverton, OR and I kinda wish i didn't! Okay, it looks just like the place I left in 1992! Come on American Property, I didn't even think they still sold multi color carpet anylonger, and they have the same cabinets! I thought okay, but it's so much larger than all the other places I looked at. My suggestions to American Property is to upgrade, really- your rent goes UP each year, but NO upgrades! Crazy! more

American Property Management is criminal. I lived in an apartment for only a few months before leaving due to health issues caused by my poor living conditions. I was told upon moving in that the carpets had been cleaned, and they most definitely hadn't. I steamed the carpets myself, and it took four times before the water wasn't completely black. Something in the apartment was making me sick, and I complained to management about the carpets and was told that they wouldn't investigate it nor would they refund my deposit if I chose to move out because of it. My windows were leaking, and my refrigerator was dripping water from rusty metal onto my food. It took a month before either were looked at, and neither of them were ever completely resolved. The head manager of APM told me to write a letter stating my case and that he would consider refunding my money. I was optimistic at that point, until I was completely ignored. It's been three months since I moved out, and they have not returned my phone calls, responded to my letters, or acknowledged my situation when I've gone into the office in person. APM is HORRIBLY unprofessional and will ignore any issue they don't want to deal with. DO NOT RENT FROM THEM. They will steal your money and waste your time. more

My goodness, where to begin. Well, for starters, I won't rent from this company again. We rented it knowing it was an older place, and expecting a few issues with the plumbing and cold. But the location was exactly what we wanted, and the price compared just fine with other places in the neighborhood. Well, I'll give them that. They didn't gouge us on the rent and had a fine location. When it came to service, they were awful. Very slow to get to repairs, always ready with an excuse, and not even competent at the repairs. It took months to get anything actually fixed - I shudder to think what it would have been like if we had an emergency repair. Oh, and they refuse to give you notice about when to expect a repairman. I think that is fishy, at the very least. Especially since it's not like the repairman was ever prompt. more

So my apartment flooded over the weekend. Big surprise, the firefighters that had to rip the toilet out said it was due to shotty workmanship and a rusty pipe. I am talking about 5 inches of standing water people! 3 days later....no maintenance man??? WTF! My carpets are starting to smell because the pads underneath are wet and soggy. Besides the above, the place was dirty when we moved in, there is mold everywhere, our heaters don't work, there were dead cockroaches when we moved in, the windows are so old and janky that in the winter we had ice on the inside! DO NOT RENT FROM THESE SLUMLORDS Pros: Cheap, for a reason Cons: Mold, flood, dirty, ants, cockroaches, heaters broken more

This company gives you an extremely low level of service. They are very dishonest. They tend to pick incompetent property managers who cannot do their jobs. BEWARE. Cons: Inability to make repairs in a timely manner, incompetent property managers, difficult to work with, rude more