Bought a home but it came without sinks, countertops, the cabinets I ordered never were provided, missing ceramic floors and the roof is incomplete. After 4 month of trying to resolve I have been given nothing but lies and empty promises from the salesperson on up to the manager, installation manager, inspector and ultimately the manufacturer New Era and Penn West. American Homes, Kenn -Schl LLC, New Era and Penn West should not be allowed to do business in the State of New York. Beware. do not believe them! Even if it is in writing they don't keep their word and they will keep your money.
Cons: everything about them is bad
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