The process of qualifying and maintaining the improved pension benefit from the VA is extremely difficult for the layman. AAWV took the time with me to explain in detail how everything should go. I know they are very busy, but always makes time to answer my questions quickly. Customer service is an area where the staff at the American Association for Wartime Veterans stands out among most of the people that I deal with in any business. I am a retired manager at United Parcel Service, where I provided efficiency and good customer service. I learned the importance of quickly answering both my email and telephone messages. Consequently, I guess I expect the same courtesy from business professionals I deal with. Your staff has provided excellent service over and over again.
more