Alpine Lock & Safe

I just had a great experience. I got the feel the full road rage of an Alpine Lock and Safe driver/technician. Apparently he really, REALLY wanted me to drive into oncoming traffic, and was pretty angry when I didn't. I'm not sure I'd want someone like that working in my business or home. more

I own a local business and have used Alpine Lock and Safe in American Fork as my Locksmith provider for many years. I also use their services for my personal needs and have had them come to my home over a dozen times to repair my locks, unlock my vehicles, and install new hardware. Their locksmiths are professional and honest. The office staff has always been helpful and informative and I can always get them to come out same day or next day at the latest. I noticed the other poster commented about their pricing on chip keys. I have two different vehicles with chip keys and have had Alpine Lock and Safe replace and program keys for both. One of my vehicles is a newer model and the chip key is a bit more expensive and costs about $195 (I can't remember off the top of my head) and the other is an older model and was about $50 cheaper. I think that mistakes happen and the previous poster may have been quick to post such harsh accusations about this company. The locksmiths are only human and when you call them afterhours they are usually at home with their families and it could be really easy to make a mistake on pricing. I always keep that in mind and make sure that I provide thorough information. In all the years and with all of the transactions I have made with this company, i have never had issues with pricing. I would recommend this company 10/10 times and will continue to contract with Alpine Lock and Safe for all of my locksmithing needs! more

I needed a new key for my car. I called on the weekend to get a price from Alpine Lock and Safe, I was told the price would be $`145. The next day on Monday I remembered I had road side service through my cell phone and it included $50 for a new lost or stolen key. So I called the the road side service and they happen to call Alpine Lock and safe to come, SAME COMPANY, but now their price was $185. So I called to see why and some lady told me the tech gave me the wrong price he didn't know it was a chip key-LIE! and she would not change her price. I've now waited an hour and need to get to work so I let them do their job. I then called three other lockmiths in the area ALL their prices were between $135-$145 for a CHIP key. I called Alpine Lock and Safe and told them I called my road side service to complain and that I knew I was being lied to, she said fine. I hate when business' raise their prices because you have INS. So I basically saved NO money by having road side assistance. more