Alpine Clocks & Jewelers Inc

About a year ago I needed a repair of my antique mantel clock and must say the lady behind the counter was very helpful and willing to answer what questions she could. They called to inform me of the problems with my family heirloom within two weeks and how they would repair in detail. The price to repair was healthy, but the clock went through Katrina and was rusted and the case was damaged. The point is, these repairman took what I thought was a total loss and restored it inside and out better than it was before Katrina. A month later I picked up my clock after they called to inform me it was ready. These people have got to be organized to keep track of all the repairs I saw hanging on the wall. Why three people came in with clocks for repair while I was waiting to pick mine up. I had some questions after I got the clock home and they were very patient and again explained in detail what ever I needed to know to care for the family heirloom. By the way, my clock keeps perfect time and my overall experience was enjoyable. more

Last week, I stopped into Alpine Clocks and Jewelers looking for a ring for my wife. There was a wide selection to choose from and employees were quick to help me find what I needed. I will definitely be back again. more

Love this store! the nicest and helpful bunch always greet me by my first name. I love knives and love this store. Some of the best prices around from what I've seen. The clocks are amazing and my little broken clock needed help. They fixed it quick and filled me up with details about the clock I never knew. I always enjoy the visit!\r more

I was recommended to Alpine Clocks and Jewelers from a friend of mine and was not disappointed. The employees were very knowledgeable and explained in detail why my clock was running slow and offered to fix it at a great price. Now my clock is running smoothly and restored to look as it did when I first bought it. Next time I have trouble with my clock I will be sure to bring it back here.\r more

This store is a beautiful place to shop for all your clocks, jewelry and knives needs. It is located in a very beautiful area in Metaire on Veterans Blvd. The prices are very reasonable and I would highly recommend everyone to at least stop there and check it out! Browsing is always welcome for you to see the beautiful things they have. So, take the time and enjoy. more

When I went to Alpine Clocks and Jewelers, I wasn't shopping for anything in particular, just wanted to see what they had to offer. I found myself staring at their gorgeous array of rings, necklaces, and the bracelets. I found one I was interested in and the price was very reasonable so I decided to buy it. I'll be sure to come back next time I'm looking for jewelry. more

I went to Alpine Clocks and Jewelers primarily because it was convenient and seemed like a reputable business. I was wrong. Alpine was not capable of making a basic repair of my Swiss-movement quartz wristwatch and refused to honor its own 90-day warranty. Because the watch stopped occasionally, they first replaced the battery, although I advised that I just had the battery replaced. The second and third times, they determined that the watch was in fact operating properly. The forth time, they admitted that it stopped occasionally and advised that all it needed was to be cleaned, oiled and regulated, and gave me a 90-day warranty. Because it stopped yet again, I returned it to them under the warranty. They said that they cleaned, oiled and regulated the watch a second time. It stopped again. Instead of going there a sixth time, I took it to the Watch and Clock Shop on Gravier St. which, which although inconvenient for me to visit, nonetheless diagnosed the problem immediately and replaced a faulty movement within 3 days. The watch has operated perfectly ever since. Bringing this information to Alpine, they would not honor the warranty they provided and refused a refund. There is no possibility of disputing a charge on a credit card since Alpine only takes cash or debit transactions for repairs—which is smart of them so as to shelter themselves against any recourse. I learned my lesson the hard way. I hope that you learn it the easy way and be forewarned. Cons: Not Competent and Deceitful more