All-Star Appliance Repair Baltimore

If I could give NO stars, I would. I had previously recommended All-Star Appliance Repair Baltimore; however, I must rescind. Apparently the owner, Eric Solomon, does not care about his company or customers. After over a month of arriving late or not at all and not returning calls and texts, I have given up. DO NOT USE ALL-STAR APPLIANCE REPAIR in Baltimore unless you want to be completely disappointed. At this point, I am owed money for my time and the money I paid. more

Dont believe the previous reviews I believe they are friends and family. There is no way you have all 5 star ratings all feeling your the best since sliced bread and not one person feel you were less then perfect. I called these people on a Monday was not able to get an appointment until wed evening was told that I would be charged 100-150 for the work. Appointment time came and they did NOT show up! Called from the truck stuck in traffic and would be late, but never showed. Called on Thursday evening (Eric) with an apology and offered to come on fri to do the repairs and give a 40% off discount. Came on Friday stayed all of 10 min putting a part on and charged me the lower of the two amounts originally quoted. Went to use the dryer and NOTHING! Before they fixed it at least it came on, so I called them back. Had to wait for another 3 days for an appointment. My nephew waited for erik since i was at work. Erik came and was in and out in 10 min again! PTried the dryer when I got home and no luck! It s back to the original state before repairs started. It spins clothes get hot and stay moist no exhaust. Except now im missing screws on the back of my machine that had NEVER been worked on until now. So what did I pay for? Called back. I was told by Eric that he will call me back in 10 min. ITS BEEN 8 DAYS! I m still waiting... Will file a report with bbb today more