All Service Musical Electrncs

In all the revues that I can actually identify a real customer of ours I have posted comments. Unfortunately the limitations of this site limits me to very short comments so I was unable to go into as much detail as I would have preferred. more

Just posting this story around to let people know what my experience was: more

I gave this shop a try to see if they were quicker and cheaper than other shops, bad mistake on my part. I was totally ripped off. Took way longer than I was told, and when I called to ask when my guitar would be finished I was treated extremely disrespectfully. I was charged even though absolutely no work was done, Randy the owner didn't even look at the guitar to give me an estimate, but I was still charged a $45.00 ""deposit"", unbelievable! I should have never given him my credit card number in the first place. Randy, the owner, completely flipped out on me for picking up my guitar before the work was even started (his ad says fast service, and it was taking way too long), and I felt threatened, so I signed the credit card slip just so I could get my guitar back. THE ABSOLUTE WORST CUSTOMER SERVICE AND MUSIC SHOP EXPERIENCE OF MY LIFE, NO JOKE. He will take too long, treat you with complete disrespect, and charge you for it! Do not bring anything to this guy. BTW, I am not a competitor, I am an angry real customer! Cons: customer service and business practices more

Not only was the customer service terrible. Not only was the owner surly. Not only did the ""repair"" take several TIMES longer than they said it was going to. No, the worst part is that they charged me hundreds of dollars for parts and labor, and when I got the amp home, IT WAS NOT FIXED!!! Pros: Conveniently located near downtown! Cons: Don't do the work you pay them for; and they're rude about it. more

have to say unfortunately i agree with some of the other reviewers in that communication with these folks is sketchy and borderline unprofessional. when my auto mechanic says i need work done in a ballpark range, he tells me his recommendations and how he got to them. don't expect to get answers from these folks, and i too experienced the attitude that i shouldn't've called for a status check after over a month of not hearing from them when i was told upon drop-off that it'd be one or two weeks. hugely unsatisfying all around. Cons: too many more

overcharged and overfixed. took it upon themselves to buy and install an unnecessary part and wouldn't negotiate. look elsewhere for people who like their jobs and have an interest in making their customers happy. more

My experience left me feeling completely taken advantage of. I have never even heard horror stories of a business being run in such a manner. They were incommunicative to the point of hostility and, yes, they ripped me off in a huge way. Explore every other option (there are a number in SE PDX)and if all else fails, find a DIY manual. I'm not kidding. more

I don't often write things like this, but these guy's saved my bacon! I had my amp in and out of "" the other shop"" several times for the same problem and they could not get it figured out. I had an important gig coming up and I was getting real nervous. A friend of mine recommended Allservice so I took it in to them and they had it back to me in a week and it has been trouble free ever since. Thanks guys! Pros: Great sevice, fast turn around .. and it was actualy fixed! more

Horrible service they WILL rip you off. Since I had the misfortune of going there I've heard MANY similar stories of bad experiences. The owner was completely unreasonable on the phone and refused to accept responsibily for his mistakes. DON'T GO HERE. more