I worked for All Pets Club for years.
I wont say which department I was in.
I will say some of the animals come in sick with each and every shipment they receive. Sick animals are then quarantined with little to no exercise and care.
The environment is friendly and upbeat in front of customers, but behind the scenes things can be chaotic. The treatment of employees is horrendous. Low pay, with little hope for a raise, ever. They expected myself and many other employees to do things that were NOT in our job descriptions. They keep new employees on the verge of being fired for morale. I felt personally victimized and picked on. There is absolutely NO seniority system. I was told by many of my peers that I was both ""one of the hardest working"" and ""most under appreciated"" of the team. They will hire you, have you doing unfair amounts of work for fear of being fired within the first week, and they will fire you the minute your benefits kick in.
The animals come in sick and many are sold sick. I have seen lizards with dropped tails and missing toes. Although I do have to say, the reptile department manager is a good man. For the most part, the staff is very helpful when you are a customer. I made many good friends while working. However, many managers are fear mongering. Many managers simply do not work and pass off all of their work to lower ranked employees. Picking favorites was a big thing as well, with some workers doing little to nothing in their department each day, and others doing triple the work.
Many animals died while I was working there. Many were let loose in the store, only to be found dead weeks later. Many were accidentally let free outside, never to be found again The reptiles and puppies are stressed and upset 90% of the time. They get little exercise, and no fresh air. Many of the reptiles are in inadequate sized cages as well. The puppy department employees are horribly trained and entirely overworked. Not only must they take care of the most demanding department in the store, with the two page list of ""chores"" to do each day, but they are also entitled to maintain the store shelves, floor, and sanitation. (including bathroom maintainable)
The fish department is often understaffed and the selection is sub-par at best. The employees in a lot of departments are under trained. Managers pick favorites to cross train. (Often dependent on the ""rack"" or ""bubblelicious ass"" size of the woman's breasts and buttocks.) The tropical fish are underfed and the water is unfit for swimming in.
The store has inherited a rodent and wild cockroach problem. The air is stale, and I have even experienced the halitosis of the general manager first hand. The store owner is a warm hearted man that unfortunately suffers from bouts of insanity. I have witnessed fist fights, throwing large objects against walls, and unregulated, open aired snaps of the finger.
The prices on pretty much everything are horrible. But, they are an independent business, so I'm ok with that. The selection of animals and dog food is great between both stores, although I do wish they did not buy their animals from puppy mills and poachers.
They are good people, but they do treat employees like slaves. They have their problems, as I've named above, but I would not completely boycott them.
Pros: Good selection
Cons: Customer service, treatment of animals + employees
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