All My Sons Moving & Storage

My husband and I have moved many times, including several international moves, and this was by far the worst experience we have ever had. All My Sons sent an inadequate number of movers for the job, grossly underestimated the time needed, spent 22 hours instead of the scheduled 9 hours to pack and load our belongings, broke or damaged over 30 items during the move, and lost at least 3 separate boxes containing clothing, books, and pantry items.\r \r When we first met with the company, the move-out job was estimated to take 9 hours, and I specifically asked whether that included both packing AND loading the truck, and whether we needed to set aside 2 days. I was told that the 9 hours was for both packing and loading. On our move-out day, a crew of 3 movers showed up and began packing. It soon became clear that they were behind schedule, and they started calling the office to request more movers. My husband also called, but we were told that there were no more movers available. The original crew kept packing throughout the night, and the job was not completed until the following morning, almost 22 hours after they had begun. \r \r This meant that many of our items were packed extremely poorly, in some cases literally thrown into boxes with no packing paper or packing materials of any kind. After 6 days of storing our items, All My Sons came to our new home to unload our belongings and reassemble our furniture. They did send more movers this time, but as our furniture was brought in, we noticed fresh scrapes and scratches on a number of pieces. Several bookshelves were cracked and broken. As we opened boxes and began unpacking, we found many broken items, including a number of irreplaceable items that we had either received as wedding gifts or acquired together overseas.\r \r We had over 30 items damaged, with massive evidence of incompetent packing. Many items, including an expensive printer and a small TV, were packed with no paper or wrapping of any kind. Most inexplicable is the fact that at least 3 separate boxes were either lost of stolen--containing clothing (including several pairs of expensive designer jeans), an entire bookshelf's worth of children's books, and a box of items from our pantry. When we called to ask about the missing items, we were told that they have no explanation for where they might be or how they could have disappeared.\r \r For this move, we went with the standard basic insurance coverage, thinking that our belongings should be safe considering the fact that we were moving only a few miles away and storing our items for only a few days. Now that so many of our items have been damaged or lost/stolen, we will need to submit a claim to recover a little bit of the expense of repairing and replacing our belongings. The maximum we can get is 60 cents per pound of damaged/missing items.\r \r In conclusion, our experience with All My Sons Moving & Storage was truly terrible, and we would NOT recommend their services to anybody. more

WARNING!!!!! DO NOT USE THESE CRROKS AND THEIVES!!!! WE USED ALL MY SONS OF ……. FOR OUR MOVE. UNFORTUNATELY THERE WAS SIX OF THEM AND ONLY FOUR OF US SO WE COULD NOT KEEP AN EYE ON ALL OF THE CROOKS. WE HAVE UNFINISHED PACKING ALL OF THE BOXES AND ARE MISSING SO MANY THINGS. THEY STOLE TOYS FROM MY DAUGHTERS ROOM. THEY STOLE OUR REMOTE CONTROL. THEY CHARGED US $300 EXTRA DOLLARS FOR ‘PROFESSIONAL OUTSIDE/INDEPENDENT’ MOVERS FOR THE WASHER AND DRYER. THE GUY WAS JUST ONE OF THEIR CREW, HAD NO IDEA ABOUT SECURING THE WASHER DRUM AND NOW IT SHAKES THE ENTIRE MACHINE WHEN IT RUNS. THEIR PRICE MAY BE A LITTLE BIT BETTER THAN THE COMPETITION, BUT BE FORWARNED, THEY WILL ROB YOU BLIND. more

I have moved many times across the Country and this move, only 10 miles from old house to new, was e the worst ever! I have never seen such disregard for personal property. I own a lot of collectibles and expensive art work. I am disgusted at how many things the destroyed. The packing job was horrific. Expensive pieces of glass work were packed in two pieces of paper while plastic dishes were packed in ten pieces of paper. The boxes were marked for which room, but not what was in them. The logic of packing was insane. I would open a box and there were two dinner plates among other kitchen items. Open another box find three more dinner plates. You get the idea. So far I have 26 broken pieces of glass, art, dishes. They scratched furniture, broke furniture and completely destroyed one of my favorite metal sculptures, they actually bent it in half. I have cried and cried. I cannot see how they can replace or repair some of the items that they destroyed. more

All I can say is that this company has criminals working for them. They stole my fiance's engagement ring! Add to this the movers are shaddy soliciting tips before they even get started. After this experience I can only say that I wish that I had read the reviews online before using them. We filed a police report and hope to recover the ring, but it is very likely that one of my finance's most important possessions will be lost so that these scam artists can make a quick buck. more

I was referred to All My Sons by my neighbor in the subdivision I was moving to and at first I was a little wary b/c one of the other movers I called told me to read the reviews on this site. But after reading reviews on the Allmysons webpage and speaking with the people in office I couldn't help but wonder if the other company that was so quick to bad mouth them did so b/c they were simply the competition. Everyone I spoke with was patient and polite in answering all my questions and also gave me a list of clients I could call directly to ask them about their moving experience. more

This company is ran and operated by stone cold criminals. People are not making this stuff up. This company has failed to answer numerous complaints of theft, damages, etc. All My Sons of Raleigh is a criminal enterprise. There is no surprise this company is failing. You cannot do people like this and get away with it. I REPEAT OVER AND OVER AGAIN STAY AWAY FROM THIS COMPANY! YOU HAVE BEEN WARNED! The positive review was written by someone for ALL MY SONS, view the profile people. princessisty22 is correct on all counts! more

First and foremost, they stole my Digital Video Camcorder. I have never felt more violated in my life. So far there have been no phone calls back about it. Their employees are CRIMINALS. DO NOT - go with All My Sons Raleigh for your moving needs; they are deceiving and don't care about you as their customer. Behind the sweat, smiles and muscles there is no moral fiber; no conscience. I am a single woman living on my own, you would think they would cut me some slack and NOT STEAL from me. Also, my move took literally only 2 hours yet I ended up paying over $420 (with tips included). Soon the Raleigh branch of All My Sons will go out of business because the word of their unprofessional, misleading service will spread like wildfire. Pros: strong men Cons: employees r criminals, deceiving, expensive, unprofessional more

I was so surprised when I started reading these reviews. Then again, I don't know how valid they can be with companies like Furniture Cab ruining All My Sons listing with their photo advertisement they uploaded. Pros: On time, Affordable Rates, Great Service more

The estimator gave a price that did not include things that I was very specific about having done. Therefore his great price was only great because it did not include the unpacking service that I specified I needed. He had my wife sign a contract that did not reflect what we had discussed. The estimator acted as though they were reliable but their entire MO seems to be loss lead to get the job and then bait and switch their way into a lot more money. There are all types of hidden fees and add on's that run your bill up. They are not reliable, they are not honest, and I highly recommend against using them!! more

We used this company for our last move. We moved from an apartment into a house and also had a full pod to unload. They were able to get everything in the house and set up and did not break a thing! more

We used them for our move to our new home, and although the move was a short trip we filled up an entire truck and they ensured that we were able to get all of our items in there without having to use a second vehicle. This was fantastic as we were able to avoid an extra expense with that. Highly recommended for a local move. more

Working with this company has been terrible. I moved from Indy to Boston and suffered damages, tremendous stress, huge overpayments, and the loss of many possessions altogether. more

were very late, damaged many of my items, the people who work for all my sons look and dress like bums and were openly cursing around my children. They were very late from the start and then used my bathroom without asking, VERY DISSAPPOINTED< VERY UNPROFESSIONAL!! DO NOT TRUST! more

Being in the military I have moved almost 18 times in the past 5 years. So I have been through alot of movers if you know what I mean. Keep in mind that the military does not give you a choice on who moves you. So you never know what your going to get. This was my first move that the military did not do. It was also the first move that I had to pay for and that I had an actual choice on who to use. Which I am really happy about because I was moving into my first new home. First, I have to say that from beginning to end that move was unbelieveable. The people I spoke to in the office were very friendly and very accomodating. Because this was my first move I had alot of questions which Diane answered all of them. I have to admit that these guys were a little bit higher than everyone else I spoke to but, Diane was so nice on the phone that I had to found out if the men were the same way. On the morning of my move the men arrived early I believe it was at 8:15 in the morning. The crew leader (Ronald) was very nice and immediately had his men get to work. They spent about 3 hours wrapping all our furniture. It was amazing the detail and care they took in moving my furniture. Especially considering how fragile some of my furniture from Japan is. When we got to the new house the guys to special care of my hardwood floors and then unloaded everything into my house. Ronald was very helpful and made sure that all my stuff was place in the appropriate rooms. All I have to say is that if you are moving you have to use these guys they were fantastic. I would and will use these guys everytime I move. In fact they are moving my mother next. LOL! I LOVED THEM. WOULD HIGHLY RECOMMEND!! Pros: Early, Very Careful, Very Friendly, Easy to work with... Cons: None! more

I JUST WANTED TO TAKE A MOMENT TO WRITE WHAT A WONDERFUL EXPERIENCE I HAD USING ALL MY SONS MOVING AND STORAGE. DUE TO UNFORESEEN CIRCUMSTANCES I ENDED UP MOVING TWICE WITH IN A 4 MONTH PERIOD AND EACH TIME I HAD AN EXTREMELY COURTEOUS AND HIGHLY PROFESSIONAL CREW. IT WAS HIGH QUALITY SERVICE EACH TIME. THEY MADE SURE ALL OF MY FURNITURE WAS PROTECTED BEFORE LEAVING MY HOUSE (THEN APARTMENT). THEY TOOK THE TIME TO HELP ME REARRANGE FURNITURE IN SEVERAL ROOMS ONCE WE GOT TO MY NEW HOME SINCE I COULDN'T QUITE MAKE UP MY MIND. BOTH CREWS ON THE SEPERATE OCCASIONS WERE POLITE AND JUST REALLY NICE GUYS. EVEN THOUGH I WAS A PREVIOUS CUSTOMER THE OFFICE MADE SURE TO REVARIFY EVERYTHING AGAIN IN DETAIL WITH ME. I CAN'T SAY ENOUGH POSITIVE THINGS. THESE GUYS ARE THE BEST! Pros: HIGH QUALITY WORKMANSHIP Cons: HAVING TO MOVE TWICE!!! (NOT COMPANY'S FAULT) more

BAD SERVICE,VERY UNRELIABLE,WERE EXTREAMLY LATE!! (they never showed up) supervisor will lie to you to cover for the truck getting lost, supervisor offered no discount what so ever for being 6 hours late for my schedule appointment..terrible day when it was supposed to be a great day moving into a new home...I DO NOT RECOMMEND!! BE CAREFUL OF THIS COMPANY! more