If a rating of "no-stars" was an option, I would have gone there. I have never before become involved in rating a company on the internet--but for All My Sons in Indianapolis I will make an exception! In our interstate move,they subcontracted to a third driver and hired help with unloading from a local staffing agency.. How much is lost , damaged or "too heavy" to move depends on who does the moving and carrying. They left furniture behind in the warehouse which, 5 weeks later , still has not been delivered.They processed my credit card anyway for MORE than the do not exceed figure.The owner avoids my phone calls; It is amazing how late the banks in Indianapolis stay open and how often he is there or involved in meetings . The owner has made and failed to honor four promises about 1.redelivery of the item left the warehouse and 2. compensation for that item and overcharges. In addition,we have still not received the insurance claim forms for damaged items.( I understand that claim decisions will ultimately go back to the shipper of origin,ie,. All My Sons,Indianapolis for action--or not!) It is hard to know how to assess these kinds of reviews but I would recommend highly that before using this particular arm of the All My Sons company, check with the Indianapolis business associations for the number of claims on file and how they have--and have not--been resolved. Call the Indiana Department of Revenue, which has oversight. This is probably good due diligence for any mover being considered. I wish we had known to do so.
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