6 months ago I had a York two stage gas furnace installed by All Climate in Redmond. I invited six companies in for a quote. My sales person was pleasant and competent. All Climates quote included things that the other companies would not do or charged more for. The installation crew had problems with their truck, they called right on time and told me they would be a little late and showed up exactly when they said the adjusted time would be. They stayed until the job was done. The crew was pleasant and efficient. Our furnace is in a crawl space, the weather was really bad. They wore boot protectors or took off the boots every time they came in the house. Upon competition of the job they took the time to show me exactly how to operate and care for my new furnace. \r
The furnace works wonderfully. They sales person determined that one of my registers had not been connected from the time the house was built in 1989. After the installation we noticed that we had much more even heat throughout our home. We used to have to put a space heater in our bed room and hour before bed time to warm it up enough to go to bed. Not anymore. We have noticed a drop in our gas bill but we can’t track it because the weather has been bitterly cold and we run our gas hot tub 24/7 to keep it from freezing.\r
There was a slight noise. I called out a service man. Bill was pleasant and knowledgeable. I have had other companies refuse to go into my crawl space although it is clean, dry and 4 ft high. Bill took it all in stride and off he went. He determined that because my new furnace was more efficient than my 20 year old furnace, which was replaced. He recommended the correct size of cold air returns. Bill gave me the options of replacing them myself or they would come out and do it. I am pretty handy so I picked the later. They ordered the parts and they were in the next day.\r
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I would recommend All Climate and have recommended All Climate.\r
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Dick and Gail\r
Redmond\r
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