I had two companies price my washer and drier fix. Was not too happy. Gave these people a call. The tech called me right before the appointment and said he was running late. He was late by about 5 minutes. When walking in the house apologized. That was already a good sign because the previous company was 30 minutes late, never called and never apologized. I'm not really a stickler for time but it's nice when your time is appreciated. The tech was very polite. Spoke English with an accent but explained everything that had to be done in a clear and concise manner. Gave me a price. I hate to be pushed and when I said that I'm not ready to do this today he, without trying to persuade me, left his written estimate and his card on my counter, thanked my wife for calling them and started on the way out. Since he was not pushy, and we already had two estimated and liked his price, we decided to give him our business. I'll use them again.
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