Alert Muffler Service

Claim
marker

1505 S Solano Dr
Las Cruces, NM 88001

marker
(575) 522-5150
Incorrect info? Correct your listing
Reviews
( 1 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

Alert Muffler & Brakes strives to give every customer honest and reliable service, so naturally we are concerned that this customer was disappointed with us. Our recollection of ...

Worst

They installed my Spin-Tech directional muffler backwards. It was a brand and design they aren't familiar with, but insisted that they knew more about it than the manufacturer. ...

Editorial review from Citysearch 6/8/2013

Great customer service, took my vehicle here after another muffler shop in town screwed up and wanted to charge to fix their own work. \r \r The owner of Alert, I believe his name is Dana immediately put my vehicle on the rack and fixed the problem in about 10min free of charge.\r \r Alert has earned a customer for life. Have taken multiple vehicles here since and same great service at least when the owner is around. more
Reply | Report abuse |

Alert Muffler & Brakes 8/2/2008

Alert Muffler & Brakes strives to give every customer honest and reliable service, so naturally we are concerned that this customer was disappointed with us. Our recollection of this job was that customer had already purchased the muffler and that it was installed according to the customer's specific instructions, not our own ideas about how it should be installed. Regarding the claim that we did unauthorized work on his catalytic converter, it is not our policy to perform any work on a vehicle without prior authorization. -- Dana Thurman, Owner, Alert Muffler & Brakes more
Reply | Report abuse |

The customer is always wrong? 11/8/2006

They installed my Spin-Tech directional muffler backwards. It was a brand and design they aren't familiar with, but insisted that they knew more about it than the manufacturer. They also ""did me a favor"" and switched my Jackson Racing catalytic converter for ""one with the right size inlet"" and didn't give me the option to buy the new one so I could keep my old one. Chances are that the one they put in is lower quality. Pros: confident Cons: overconfident more
Reply | Report abuse |
< Previous 1 Next >
Summer SALE!!!:
15% OFF all yearly plans
Use year15 at checkout. Expires 1/1/2021
badge