Air Flow Designs Heating & Air Conditioning of Orlando

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250 Jasmine Rd
Casselberry, FL 32707

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(407) 831-3600
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Air Flow Designs Heating & Air Conditioning of Orlando - Casselberry, FL
Air Flow Designs Heating & Air Conditioning of Orlando - Casselberry, FL
Reviews
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Best

unlike the other poster here. my experience has always been good with this company. Pros: null Cons: null

Worst

While the installation crew (Kevin and his woman assistant) seemed to make a good initial impression on me during their visit to install a new AC Unit #FV4CNB006, they made a very...

Editorial review from Citysearch 5/27/2015

They put in a new AC. Taya, Mike, Petro and Chakida did a great job. I would highly recommend them. They get a ten out of ten from me. more
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Editorial review from Citysearch 9/24/2014

When our AC went down, Air Flow Designs had a technician (Nelson) out within 24 hours of our call and the air was restored while a quote was generated for a new coil. The next day the temps began to rise in our home again. Air Flow Designs promptly sent out another technician (Jules) who discovered that our circuit board was blown and our drain line wasn't working properly in addition to the leaky coil Nelson discovered the day before. Jules was determined not to leave our home until the air was restored to working condition. After hours of problem solving, she fixed the problem with a temporary drain line to our bathroom. Both Nelson and Jules exhibited professionalism, great skill, and pride in serving their customers. Jules went above and beyond working well into the night to be sure we had AC in our home which was especially important for the comfort of our 1-year old. more
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Editorial review from Citysearch 6/27/2014

Quick service response and the great advise. Getting a service agreement when my new system's labor warranty expired after 2 years makes me feel so much better that my Carrier system is fully protected. Great, knowledgeable people at Air Flow. more
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Editorial review from Citysearch 2/16/2014

My unit was on it's last legs, and since I've been using air flow since I moved to South Orlando nearly 15 years ago, they were the obvious call that I made for getting estimates. Just to make sure (a new air conditioner is pricey), I called a few other companies. Just getting estimates from other companies quickly reminded me why I am a loyal customer. Ai rFlow is professional, thorough, and always do things the right way (I was shocked that other ""reputable"" companies told me that they ""didn't need to pull a permit""-- SHADY) and have always fixed my issues as quickly as I could reasonbably expect any company to (even in the heat of the summer). Highly recommend them. more
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Editorial review from Citysearch 7/10/2013

Airflow had there technician working very hard to make sure I had air conditioning back on last night since we have family company coming in today. I know they are very busy right now since its so hot in summer so I appreciate there extra effort. Thanks Airflow! more
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While the installation crew (Kevin and 6/5/2012

While the installation crew (Kevin and his woman assistant) seemed to make a good initial impression on me during their visit to install a new AC Unit #FV4CNB006, they made a very serious installation error by not connecting properly the fan wires inside of the control panel. This caused the fan to operate on low-speed all the time regardless of the humidity level in the house which resulted in a water leak (coil's condensate) through the ceiling a month after the installation. I had to call an Air Flow Designs' emergency service to find and fix the flaw made by their colleagues at the time of initial installation. I am very disappointed by the quality and knowledge of this installation crew. Pros: null Cons: null more
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good, quality company 12/1/2011

unlike the other poster here. my experience has always been good with this company. Pros: null Cons: null more
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Lack of Organization 6/21/2011

I have never seen a company that treated customers as poorly as the office does at Airflow Designs. I first emailed a service request on the weekend and figured I would receive a phone call before lunch on Monday to confirm an appointment time. After I called Monday afternoon I explained the issue and informed them that my issue might take more than half a day to repair so I would need a tech on Tuesday morning. The tech never showed up in the morning I called again and was told that I was next on the list but they were very busy. The tech called around 7 pm and told me it would be 45 minutes before he would be out to my house. I informed the tech of my issue and he agreed it would take at least 2 to 3 hours to repair and he didn't have all the parts. The technician said he would inform the office and they would call to get me on the schedule again. After 9 in the morning the next day no phone call again, so I called and was put on hold for 15 minutes and then was informed that I wouldn't be able to get a technician to my house till sometime in the afternoon and that there was no guarantee. I am amazed to find a company that is scheduling service calls without asking basic information to determine possible problems or the amount of work to be done. This is a basic business tool to ensure technicians are scheduled enough time to complete calls and to better assist customers. more
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Providing comfort in Florida since 1958

Owner Message

  • Air Flow Designs is a family owned and operated full service air conditioning contractor serving the Greater Orlando, Tampa, and Jacksonville areas. We provide services in the Residential, Commercial and New Construction markets. During the past six decades weve installed or serviced nearly one million heating and air conditioning systems, so more than likely weve helped one of your friends or neighbors. When you need air conditioning call Air Flow Designs. and relax, weve got this.. <p>Air Flow Designs is a family owned and operated full service air conditioning contractor serving the Greater Orlando,Tampa,and Jacksonville areas. We provide services in the Residential,Commercial and New Construction markets. During the past six decades weve installed or serviced nearly one million heating and air conditioning systems,so more than likely weve helped one of your friends or neighbors.  </p> <p>We are a Carrier Factory Authorized Dealer,but whatever brand or model HVAC unit you may have,our NATE Certified factory trained technicians can repair or service it.  </p> <p>HISTORY  </p> <p>In 1958,Air Flow Designs was established as a small family owned business in Central Florida. Heating and air conditioning companies have come and gone over the years,but through hard work and integrity we have expanded to over 125 employees in three cities.  </p> <p>We may have grown,but we are still a family owned and operated business at heart. We have seven family members working directly in the business dedicated to ensuring Air Flow Designs maintains its reputation for providing reliable and professional HVAC service. In addition to the Owners family weve been blessed to have several long term employees working side by side with their own family members. Known for retaining long term employees,Air Flow Designs has over a dozen employees who have been with us for over 20 years!</p>

Additional information
  • Hours: Mon-Fri 8am-5pm
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