Air America A C Htg & Refrig

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12550 NW 39th St
Pompano Beach, FL 33065

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(954) 255-0389
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Air America A C Htg & Refrig - Pompano Beach, FL
Air America A C Htg & Refrig - Pompano Beach, FL
Air America A C Htg & Refrig - Pompano Beach, FL
Air America A C Htg & Refrig - Pompano Beach, FL
Air America A C Htg & Refrig - Pompano Beach, FL
Reviews
( 26 )
( 10 )
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Best

I had an appt with Air America set for Saturday at 9:00 am and they showed up about 15 minutes early. The techs that came were named Tito and Mark and they were great. I appreciat...

Worst

All reviews seem positive

Great Job 1/4/2015

Mr. Long wanted to compliment Antoine for doing a great job. Very professional, nice young man. Told him I would inform his manager and thank you for taking the time to let us know. more
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Fast and Careful 12/27/2014

I had an appt with Air America set for Saturday at 9:00 am and they showed up about 15 minutes early. The techs that came were named Tito and Mark and they were great. I appreciated that they took great care for my property and cleaned up after themselves. Also, there were absolutely no surprises; exactly what they said on price and time of installation is exactly what it was. My wife and I were very impressed with the service and professionalism. I can't give enough praise for the work they did.\r Both Tito and Mark were fantastic and my wife and I are extremely pleased. If ever I need service, PLEASE send one of those 2 guys. Happy New Year! more
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Came Through in an Emergency 12/16/2014

Well don't you know it’s right before Christmas, and boom there went my A/c. Must say not the best timing, however Air America to the rescue. A pleasure dealing with them, Joe the sales rep, to the two guys who installed the unit. I was so impressed. They were so intricate with their time, and it did take all day. They were a pleasure I invited them back now that doesn't happen often I want to Thank everyone to .........all a Wonderful Holiday and lots of Referrals to come.......thank you all, Sincerely, Mr. Steven Walter and His Wife Ellen. more
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Raving Fan 12/11/2014

Have worked off and on with Air America over the years. Had a AC drainage issue that after repair flared up again less than two weeks later, after-hours on a weekend. Great service happens when things to wrong not when they go right and Air America came through for me. No Charge, on the weekend they corrected the problem and couldn't have been nicer about it. I'm a raving fan. more
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High Praise for All 9/10/2014

Explained to Me $19.95 ad in paper for check up was performed & more that is why the charge was more than the $19.95. Tech actually performed the check up he saw in the ad & did a maintenance. Since he purchased the ppm he also reduced the price of the maintenance. I praised tech Chuck about being polite, fair, clean, kind etc... Very, very happy with Chuck and was happy with the service and our company. I would recommend Air America to my friends. I am a dinosaur & don’t use computers but hearing it directly from the horse’s mouth is much better anyway. more
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Always a Pleasure 5/5/2014

Just to let you know that both your service man just completed the removal of my old unit and installing the new one. They did a great job, they protected the carpets with tarps and after completion they pick up even the smallest pieces that were dropped on the floor.\r The air handler is much more quiet than the previous one.\r So thank them properly.\r Also it was a pleasure dealing with you, you are professional salesman.\r Have a great day and evening more
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Very Positive Experience 3/17/2014

We want to share our comments on our new installation of a Rheem a/c last week.\r First, Brad was very professional and his follow up was excellent. He was knowledgeable and patient with all of our questions.\r He represents you very well. The installers – Tito and Mark – were excellent. They arrived on time and the work was done quickly with very little interruption for us. They were also very professional. The work was neat and they explained everything to us. The garage was left in perfect condition. They worked together very well – they’re a very good team.\r All in all this was a very positive experience.\r Please let them know that we sent this email to you with positive comments on all 3 of them.\r Terry and Bill Arbour more
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Kind and Humorous 3/7/2014

In September 2013, our family was proud to become an “Air America” customer through Home Depot.\r We would like to take this opportunity to express our gratitude to Ashley who was very pleasant and professional on the phone when making our appointment for an A/C replacement unit for my mom (Aida Artanis). The appointment was scheduled for 6:00pm – 8:00pm, but Ashley was able to have someone there sooner. Thank you Ashley!\r Additionally, we appreciated her sending us Mr. Joe Nicolosi to assist with the estimate quote for my mom. He was very professional, knowledgeable, kind and humorous, which made the process easier for all of us. \r It’s very difficult living so far away from my mom and having to help her make decision from a distance with any major break downs. Mr. Nicolosi graciously agreed to speak with my husband and I on speaker phone to allow us to hear what was needed and what the process would be if “Air America” was given the job. He was able to answer our questi more
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Great Work and Kindness 2/11/2014

Just had my 6 month checkup on my ac and want to let you know how pleased I am with the service dept. A gentleman by the name of JR from the Broward County office checked my ac today. He did an excellent job, checking all aspects of the ac equipment. I just believe this man should be commended for his work and kindness. He is an asset to Air America. more
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Honest and Detailed 2/4/2014

I had a new AC installed on Sat and I want to complement your company and your employees from Marc the salesman to Ben and Travis the installers. Marc was very helpfull, honest and detailed in explaining all about what I needed and what I would be getting. Ben and Travis were very thorough and very good customer service. They are all an asset to your company. Thank You for making us nice and cool. :) more
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Knowledgeable Employees 1/30/2014

Expressing our praise for the Air America employees, Michael (Service Tech/Rep) who evaluated our A/C problems on 10/31/13 and enabled us to purchase an entire new unit (Compressor + air handler) which was installed the next day (11/1) by Jacques and Ronell. Each of these employees were knowledgeable, efficient, courteous and in general a pleasure to deal with. They are a credit to your Company. Thank you. more
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Great Company 1/27/2014

Just a shout out to Tito and Mark for a great job installing my new system this past Tuesday. These two are a great asset to your company and truly professional technicians. Many thanks for a job well done. more
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Timely and Professional 1/21/2014

Thank you to Joe Nicolosi for a great job, explaining the selection and installation of an Air conditioning unit. One day after the order were placed, the installation was done in a timely and professional manner. Both technician were very courteous and instructive.\r JOB WELL DONE more
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Early and Professional 10/25/2013

I just wanted to thank you so much for your help with our air conditioner. You’re office was concerned with our situation and had some one at our home the next morning. At 7:35AM my husband noticed your truck outside and Rudy said he was going to wait until 8:00 AM to ring our bell. My husband told him to come in. Rudy was very professional and very clean. Although our air conditioner is not new he had it working within one hour. We would recommend you to anyone and will use you again. more
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Very Informative 10/7/2013

I just had Steve Levine at my home giving me a quote on a complete air-conditioning unit. He checked my old one and explain what I needed. He was very informative and knowledgeable which made me sign the contact to have a new unit installed next week. He was very nice and professional. more
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Knowledgeable 9/30/2013

I recently purchased an air conditioner from Air America. My consultant was Steve Levine. He was the fourth representative I had spoken to regarding a new unit. Not only was Steve knowledgeable but also professional and extremely courteous. I was very pleased with the customer service I receive and would surely recommend this company. Incidentally, their prices were also more competitive than the others. more
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Best Crew Around 9/17/2013

I just wanted to say Thank You for assisting me to make my decision on the Air conditioning , financing etc., you explained everything fully. Also the Installers were here on time yesterday. Both Scott and Ben were pleasant and completed job to satisfaction neatly done.\r \r All the Best to the Crew.\r Thanking You All, more
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Saved the Day 9/12/2013

Once again you guys have saved the day. You came over last week or so to discuss our new a/c and the next day, your two quite professional installers, Doug and Jermaine, came over and did a wonderful job. I didn't tell you we had a horrible company come by the day before and said as they walked in the door, "I'm here to take your money," and after 5 minutes, literally, quoted me with a 5 ton a/c, (an unnecessary size at the end of the day) for this house.\r \r Well, yesterday the a/c circuit breaker started sparking up and the unit stopped working. In my husbands' frenzy, he called some service and they sent two thugs over. A bodybuilder and some other guy (I'm not sure what they were trying to enforce or do, but it their language and demeanor was uncomfortable with a small child in the house). They ripped out our panel, shut our electricity, quoted us some outrageous price, stole one of our breakers and left. Yay! \r \r Desperate, we called you guys again to get a recommendation for a R more
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Always Helpful 9/2/2013

We go to Air America for all our Air Conditioning Needs and being that we own alot of properties, we use them often? Had to call them today due to a problem in one of our units and the person my husband normally speaks to was unavailable. Fortunately, Gloria answered the phone and was EAGER to help!! WOW!! When did you ever find someone who actually was concerned and WANTING TO HELP!! Thank You GLORIA–You are UNIQUE!! Take Care! Dennis and christine more
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Excellent Customer Service 9/2/2013

I want to thank you for your excellent customer service! We had our system replaced yesterday. Brad Knee was very responsive to our request and provided excellent customer service in satisfying all of our concerns and needs. I called him about 8am , he was at my house by 10am and had the installers there by 2pm…Unbelievable quick service! The installers, Doug Martin and Jermaine were very professional and courteous. The young man, Brandon, who delivered the equipment was also extremely courteous.\r It is a pleasure doing business with your company! more
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