Aggressive Town Car & Limousine Service

Reserved my rides with this company to take me back and fourth to my business appointments and to the airport. They were very resonably priced they flat rate everything they charge so you know before hand what you are paying. The town car was very nice and comfortable. They didn't bounce me around to different drivers I was assigned one driver which actually was the owner of the business. He was very nice and had that comfortable level of being personable and helpful when trying to know my areas of travel around Oregon. I actually had to cancel one outbound trip to PDX and they refunded me back the difference however, they give you a check instead of refunding you back through your credit card which I had to wait tell I got home in Idaho to deposit but other then that, I was very happy with their level of service, price, and reliability they showed me. I will book them next year when I return to Portland. I highly recommend trying them. They may be a good fit for your travel needs. more

After exhaustively calling around for a town car service and reaching voice greetings after voice greetins, I took a chance and called this company. I reached a live person which was shocking being as no other town car company seemed to man their phones. The person I spoke too was very pleasent and informative to my questions. I did not feel like I was getting a run around or a guessing answer to my questions. After speaking to this company's dispatcher, I felt comfortable in submitting a reservation. Though the form was lengthy I really felt good about all the information they posted on their web site. Most only have one page and leaves you guessing on what type of service you can expect. This one tells you and shows you the type of service one can expect. I received a confirmation email shortly after I submitted the form. The day of the service they showed up 18 minutes early. I was not ready to go just at that moment but fearing an upcharge I did get into a very nice town car 5 minutes early. To my surprise it was the owner of the company and he exlpained to me that there were no upcharges for wait time and that I did not have to feel rushed getting out to the car. I have ridden in quite a few town cars in different citys in the past and never really posted a review on any of them but this one I felt deserved a nice reply to the type of service they showed me. I would recommend this company and use them again if and when I ever travel to Portland. more

Reserved this company over a month ago for a pick up yesturday and I am reporting that the car was very nice and they were actually 20 minutes early! I had not given thought to the reserve tell I noticed the car in the parking lot. I didn't have to remind them the day before of the appointment. Me and my husband have been let down before in the past reserving and paying before hand just to not have a ride and excuses to why they never showed but not these guys. I will rave about them to my friends and co workers and they have earned my repeat business in the future! more

Here are the facts: Pros: cheap Cons: processing refunds more

I wanted to report that this company was very personable and professional over the phone! I was impressed that I actually got to speak to a live person instead of a computer. I reserved over a month ago and was very skeptical at first, But the price was to good to pass up and so I reserved them for me and my kids and I will report that with out having to call them the day before the pick up they were here on my door step 20 minutes early! I do not know what the other poor reviews were about, but my experience was a good one. I will consider using them again next year! Pros: I actually spoke to a live person on the phone! Cons: No complaints as of yet! more

Very reasonably priced service. They were on time, and I specially liked the fact that I can go on their web site and post my reservation and forget about it tell they show up. I travel a lot and time is always against me so I want to report that they did show up on time. 15 minutes early in fact and I was able to just jump out and get to my flight. I even had a few minutes to wake up with a cup of coffee! Nice service, good customer service, very low cost. Thanks. Pros: They were 10 minutes early. Very low cost. Reliable service Cons: No Cons! I will use this company from now on. more

We recently had a wedding for my son and now daughter in law. We contacted this company three months prior to the wedding to transport what we thought at the time was only going to be 50 people and reserved them. It turned out that on the day before the wedding, we actually had some ad on's to our list of friends attending the wedding which brought it up to a staggering 90 people. I called this company to see if their would be a problem booking additional vans for the shuttle, unfortunately they had only one van, and a sedan left that was available. But, I want to report that they got the job ""done"" and everyone had just a wonderful time. This company rocks! They new what they were up against, and they got it done and made all of our guests feel welcomed and secure getting back and forth from the wedding. So if your looking for shuttle services for your wedding take my word, use this company! They showed up, didn't rip us off on extra charges, and didn't cry about the add on's. Debbie Pros: Customer Service was Great! The Shuttle was Great! Cons: No compliants! Everyone was very happy with this company! more

Hi everyone. I wanted to post a response to PDXGGN review, and the one below it. Yes it is true, some times when a business like mine desides to broaden it's work force by hiring contracted drivers that the business thinks is a good fit, that employee desides to drop the ball and make everyone look bad in the company! Let me just say that PDXGGN has no idea of what goes into operating a business such as mine! Lets forget that the driver is 63 Years old, just had a major surgery two months ago and has choosen to keep working so he can pay for his high medical expensives. Lets also forget that in the 20 years that my driver has been driving, that he has never left anyone stranded or fail to show up. Lets forget the fact that when my driver realized that he had over slept he did try to call the customer and the customer was unavailable. Lets forget the fact that when I entered my office that morning and had a message from my driver that he had screwed up and did not pick up the customer, that I personally had called this guy and expressed my apologies to him on how bad we all felt for our drivers mistake, and that we had offered him three free shuttles on our wallet and he refused it. It was only after that point that this man had told us that we were going to pay for his long term parking, his mileage, and his time that I the president of the company started to get a bit upset. But at no time did I ever explode or become rude and disrespectful to him. What I did do, is place him on hold for 50 seconds while I started the phone monitoring/recording system and called up our driver and got him on the same line to work this thing out peacefully. This guy started to become very disrespectful and out of control with his demands. If I could put that recording on this review response, you would hear how the truth of the situation went. First off, we are not a taxi company any more. We do not operate anything like a taxi business. We are a shuttle service. We only take reservations if the person has a valid credit card because to many times in the past the customers would not be on location them selves when the driver showed up. But we didn't go banging down their door and place bad reviews of them. We simply ate the cost of our fuel, loss of our wages, and moved on to the next reservation. Well this year we decided that if a customer wanted to use our services, they were going to need a valid credit card to place a reservation. By implementing this policy I was also putting the pressure of my drivers to be ""ON TIME"" every time short of an auto accident or death. Since we have made it policy, we have reduced our no call no shows, no cancellations down by 98%. This one time I gave in and took this guy's reservation with his credit card but did not charge it or hold any funds on it, but rather let him pay cash! So he and us were out no moneys. Which also brings me to one point to, Why wouldn't this guy call a cab to get to the airport? If he had to drive all the way to the airport, then find a long term parking space and then make his way on the parking shuttle bus, then to the security check point of the airport and he called and left his first message at 4:15am, that tells me that he had ample amount of time for my driver who called him at 4:45am to get to his residence and pick him up and get him to the airport with plenty of time to spare, I think his motives are less then honest. And in these economic hard times, it really does bring out the evil of some people who are only looking for alot of money they can scam out of a small business like mine with a free ride and a meal! It's clear to me that either this persons motives were less then honest, or he has never owned a business managing employees a day of his life! To hold the entire company responsible for one bad mistake of an employee is just wrong! Pros: Exceptional service! Cons: bogus reviews seem to pop up! more

I made and confirmed a 4 AM reservation for a trip to the PDX airport. ?David? from the shuttle service told me I could probably expect the shuttle to be as much as 15 minutes early which I told him was fine with me. more

I would definately not use this shuttle service! I canceled my reservation days prior to the agreed date and was never reimbursed my $130.00. I then spent the next two months following up closely with Dave, the owner of this company, and my credit card company. I was continually reassured, by Dave, that the fee would be refunded and that it may just take some time to clear. However, after two months without reimbursment and weeks w/out hearing back from the company (perhaps they were hoping I would just leave them alone), I called again. Unfortunately, this time I was treated very poorly and told that they were extremely busy and could not possibly respond back to everyone immediately. I feel I was very understanding having to wait over 2 months for reimbursement in the first place, everyone makes mistakes. However, the conversation ended with a response by Dave that ""there is nothing more I can do for you... and it is not my responsibility to refund your money."" His argument being a third party, paypal, was responsible for the reimbursement. This is horrible customer service and a company I would strongly advise against doing any type of business with! I am now having to dispute this charge through my credit card company. Cons: NO REIMBURSEMENT more

Thank you Dave for a very comfortable, safe, and prompt ride to the airport. To be honest, I have had a really bad experience with other shuttle and taxi services in the past. I thought at first that you might have been like the rest of the companies ive delt with while trying to get to the airport from Tillamook. But I was really surprised and thankful to look out my front window early this morning and see your cab out side waiting for us to come out. You were 15 minutes early, and you got us there in a reasonable time for us to catch our flight out! Your cab smelt ""GREAT"" and it was clean. I was also surprised at the flat inexpensive rate you charged us. Normally in the past other companies were charging us over $300.00 one way. But I was shocked and happy to have paid the $190.00. Thank you Dave for a delightful ride. We work for a high tech company in Hillsboro. We will spread nothing but good comments about you and your service to our co workers! I did notice a few bad reviews on your ad, I don't know why those people made the comments they did, because what we recieved was totally outstanding! Pros: Good customer service, English speaking live dispatcher, On time and comfortable, inexpensive service Cons: Couldnt get their credit card mechine to work. But hey, we always carry cash when taking a taxi cab anyways! more

To the negitive comments of this ad, I would like to say that this company has always been a reliable, prompt, inexpensive source of transportation to us and our church members. We have used this company now for a year and a half now and they have never let us down! I no that the owner of the business just recently lost his wife to cancer and dedicated his business in her memory. So I really can not believe the comments coming from some other people on here. We will always bring business to this establishment, and ask all those that read the reviews to pay more attention to the positive feed rather then the lies of those just trying to cause problems. If your out of there area, whether or not you put in a reservation or call directly for a scheduled pick up, if your out of their operation area, they will not pick you up. They could lose there license. And if you know there is a storm you should plan accordingly that perhaps there might be cancellations. Also why would any one not bring cash when travelling? anyways, Dave. We support you and your business and will continue to use your great service! Pros: Never had a bad experience with this company in a year and a half we have used them! Cons: The negitive reviews on this site sounds like a bunch of lying whiners to me. Consistency of good business is what this business has show me. more

Last night was awesome to say the least!! I had arranged for a shuttle to pick us up with this company, a month ago, and to my surprise they were 15 minutes early and I didn't even have to call to remind them... This never happens. I was trying to impress my friends but because of the last service I got from another cab company in Portland I was alittle bit gun shy worrying that this company would show up on time or show up at all. But I am overly pleased to announce that this company was not only on time and showed up, but I was impressed by the fact that it was the owner of the business and the level of customer service was outstanding. He really knew his way around the down town area with out much input. It is very rear that you see a business owner go out and get his or her fingers dirty but it's nice to see it just the same. Im a working manager myself so it's impressive to see. Dave, it was nice to meet you. And I also spoke to friend of mine on the phone today and she said she has been a customer of yours now for a year and she doesn't even have to give you directions any more hehehehehe she said your company is just wonderful so you made a new client. Thanks alot. Pros: I am very impressed that a cab company like this one still exist! more

We have been a customer of this business now for 2 years. We have travelled with many others in the past and I will tell you this much. If for any reason this company does not show up for a scheduled pick up is more and likely do to a severe weather storm!! Also, if your going to travel out in a storm like the one we just had, wouldn;t it be a smart move to bring ""CASH"" along with you just in the slight case the company your riding with doesn't except credit cards or checks or their mechine brakes down because the phone line is cut off from the storm and they are unable to verify whether or not your card is any good you can still pay the bill? sounds to me like there are some really big scammers and inconsiderate people out there. Other then that. Thank you Aggressive for always being there for us! I had misplaced your phone number to make a reservation and had to come online to get it and saw the negitive feed on your reviews. I will continue to always use you guy's as the service like I said has been ""EXCELLENT""! more

DO NOT COUNT ON THEM! We reserved two weeks ahead; confirmed a day early and at 4AM they didn't show up to take us to the airport. No call was returned-EVER and we were lucky to get to PDX ontime. As has been said earlier, we try to support local business people but you can not count on these guys when you absolutly have to. Take your business elsewhere. Cons: Completely unreliable. more

I called a week ahead for a pickup to take my family to PDX for our trip to Belize. The taxi was scheduled to pick us up at 4 am for a 6am flight. more

I reserved a cab for Christmas Eve morning a week before I needed it. They were suppose to be here 1 hour and 20 min ago and I have not heard from anyone, voicemail is full and no call saying they were not coming. I verified Monday because I had entered my reservation on line as instructed, to make sure they would be here but no show. I was assured I would get a call 2 hours before if they couldn't make it do to weather NO CALL. The guy I talked to was more concerned about the number of calls he was getting rather than providing service to his customers who had already scheduled time. I do NOT recommend this service EVER!! They are rude and do not have an ounce of customer service or any idea of what customer satisfaction is. I wanted to go with a local business but this one obviously doesn't want to stay in business. Don't call them. more

I had the opportunity to travel with Dave when I had surgery and the surgeon wouldn't allow me to take a regular taxi. Dave was friendly, helpful, and on time. I felt secure and safe. It was cost efficicient also. I would highly recommend him for anybody needing this kind of ride/care. more

This is the worst taxi experience I've had in my life. Roads were iced over it's below zero and I am stranded at Safeway with my two small children and three huge shopping bags. The taxi driver (huge) shows up opens the trunk and stands there watching me load the bags in and does not lift a finger to help. He does not know where he's going and is rude when I'm trying to chat with him on the way. He complains because it's about 2 miles farther than I indicated. He gets his girl underwear in a snit (yes I am certain he was wearing them) when he has to drive up the hill to drop me off. He then tells me he will only accept cash which I have none (no he did not tell me that when I entered the cab). I offer plastic & a check he says he cannot accept either. He then tells me his debit card machine is down which is why he can't take plastic (is that my problem?) I tell him then he has to take a check then he questions what if it bounces then he'll ""take it up with the state of oregon"". Then tells me to make the check out to him because ""he's the owner of the company"" wow - really impressive dude! Then asks for my ID and then for my year of birth because he can't read my license. Then of course he opens the trunk and leaves me to struggle with lifting all my bags out and carrying them up the hill to my house. DO NOT use this cab. The driver was extremely RUDE and the whole experience was terrible! more

The most outstanding service our contractors and company has ever had in a shuttle service! Thank you David for all your help and efferts in making sure our contractors from India got to and from work every day for the last three months! You will be our first pick if and when we get new contractors. Pros: Nothing bad! All good. more