The people who work here obviously don't have any clue what customer service is. One of them bombarded me with aggressive behavior when I walked in, trying to persuade me to buy overpriced clothes, and then started to degrade me for not having any sense of what style is, because I didn't like their used, overpriced clothing. She actually asked me if I knew the difference between cotton and cashmere. By the way, I do know the difference...just like I know the difference between quality and this store. The other sales lady was the opposite, in that she not only didn't come over to help, but when I asked her about consignment, she basically just rolled her eyes and said that she just wasn't in the mood to talk about their consignment polcies that day. I have NEVER in my LIFE witnessed two more ANNOYING, RUDE, OBNOXIOUS, SELF-RIGHTEOUS women!!! NEGATIVE STARS FOR THIS PLACE!!!
Cons: customer service, quality of clothes, prices
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