Aesthetic Medicine Spa advertises so much on TV and with mailings sent to my home that I made an appointment for Botox, which I've had multiple times with other MDs over the past 5 years. My most recent Botox provider (an MD) was on vacation, so I took a chance and saw Dr. Darm. The office staff was friendly but the waiting room was very crowded.\r
Dr. Darm injected 30 units of Botox, and on the last spot just under my eye it really hurt, and he said ""Uh-oh, I hit something."" He then scurred out of the treatment room as fast as he could, after handing me a gauze bandage to hold pressure on the spot. His office assistant was there and I got up to look in the mirror and could see a huge bruise already forming, and swelling! I asked what they could give me for the swelling and she said, ""we have a product that can help with that, it costs $25."" I said, well since Dr Darm caused the problem, can't you just give it to me?\r
The assistant said ""maybe I can get you some samples"" and left the room. When she returned she had several foil packets and told me to take them home and use them. She also recommended ice packs for the bruised area under my eye.\r
When I got home I read the packet information and saw that they had ""Expiration dates"" of a year ago! I called their office to ask for a current product, but they said they didn't have any. They also said ""it's OK to use an expired product.""\r
I asked for a credit for the $300 charge and they refused, saying ""there's always a chance of bruising, it's in the release that you signed.""\r
I guess the thing that bothers me the most is that Dr Darm KNEW that he'd injected into a blood vessel but he didn't even apologize for doing so .. he just said ""Uh oh"" and kept singing to the music that was on the sound system, and scurried out without another word. My eye was bruised for the next 10 days!\r
I'd never go back again, or recommend this facility to anyone who cares about how they're treated.
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