Advanced Party Rentals

My event was on Friday, tent chairs and etc was dropped off on Thursday and scheduled for pick up after ther event on Sat. I called sat to get a time frame no answer. So basically I haven't spoken to anyone until Monday morning, they gave me a time frame and of course still didnt comply. My whole weekend was ruined because I had to babysit their merchandise. I will never rent from them again! more

I had an event on Saturday. When making plans for the delivery they told me they would deliver between 2-4pm. I called at 4pm, I called againg at 6pm, I called again at 7:30pm. At 8:11pm when I called AGAIN I was told they would be there in 30minutes. The tables and chairs were delivered at 10:00pm!!! A whole day wasted when I could have been doing the rest of the stuff I needed for my soon to be sister-in-laws bridal shower. The scheduled pick-up was for Monday between 5-7pm. Well at 7:30pm the items were still hadn't been picked up. I called the after hours number several times and left 3 messages. The next morning I waited for someone to return my call but they never did, so I called again! When I asked why they hadn't picked up the items I was told because the crew is off at 5pm so they went home. Then I was given attitued for not be available before 5pm. EXCUSE ME FOR HAVING A JOB!!!! So the items were FINALLY picked up on Tuesday at about 6:30pm! NEVER USING THIS COMPANY AGAIN!!!! Pros: got the order right Cons: very late, attitude and not good customer service more