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Advanced Laser Concepts, Med Spa

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412b Boston Rd
Billerica, MA 01821

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(978) 663-7400
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Advanced Laser Concepts, Med Spa - Billerica, MA
Reviews
( 5 )
( 0 )
( 0 )
( 0 )
( 1 )

Best

I have been seeing Joyce for laser hair removal for the past few months and my results are amazing! She is very professional, with great customer service; I love the convenience o...

Worst

Very difficult to schedule appointments with, particularly because their phone number appears to just be a cell phone of one woman. Their receptionist is quite rude and even hung...

Laser hair removal! I'm in love! 4/19/2012

I have been seeing Joyce for laser hair removal for the past few months and my results are amazing! She is very professional, with great customer service; I love the convenience of the online scheduling. The procedure is quick and Joyce is professional and considerate throughout the process, I never feel uncomfortable as she always explains everything thoroughly.Most of all I love not shaving everyday! more
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Beautiful spa, exceptional customer service 5/14/2011

This place is beautiful and the customer service is exceptional! The owner is very knowledgeable (she is an R.N. and preforms the treatments herself ) and extremely kind. She has a very clinical, results oriented approach, yet still pampers you at the same time. I would highly recommend Advanced Laser Concepts for any laser, esthetic, or skincare services. more
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High quality, fair prices 2/22/2011

I have to say that my experience was completely satisfactory. My time with the nurse was unhurried. I was encouraged to ask questions and my comfort was top priority. I also researched pricing before heading to Advanced Laser Concepts and found them to be cheaper than most Boston locations for the procedure I had done. Although it is somewhat of a commute for me, I will be going back for sure. You should definitely check the out. more
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Friendly and professional service 12/4/2010

I can't say enough about the professionalism of this spa. I got lost on my way to my first appointment and Joyce stayed on the phone with me for 10 minutes while she directed me to the spa. Oh...and I was 15 minutes late and they didn't even mention it. But what really won me over was the laser hair removal. My skin is very sensitive and I had tried two other locations but the treatments hurt and my skin was red and swollen for days after. The laser at Advanced Laser Concepts was sooo much more comfortable and my skin only stayed red for about an hour, no swelling either. I am not going anywhere else for laser hair removal and I recommend you don't either more
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Great prices, great service 10/2/2010

I have had laser hair removal at another laser center and was not very happy with the results. I saw a special online for this place and decided to give laser another chance. I am very pleased with my results and with their customer service. Would recommend. more
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Poor customer service, disorganized-seeming 9/22/2010

Very difficult to schedule appointments with, particularly because their phone number appears to just be a cell phone of one woman. Their receptionist is quite rude and even hung up on me once. I cancelled my appointment; if their customer service is any indication of their overall service, I definitely warn people to stay away from them! more
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