We had advan replace a large number of our windows. There are still a great many to be replaced, but we are doing them in phases. They came out and replaced one of the wrong windows, leaving a terribly clouded one right in the front of the house. My husband told them they were replacing the wrong window when they were doing it and they said they would bring another window to correct their mistake in the next couple of days. That was 8 months ago and we still do not have a window. We called weekly and left voicemail that was never returned. Two months into this we tricked them into calling us back - we had to leave a message saying we were new business looking for a bid. They said they would come replace the window - gave us a date, time, everything. Never came. They still do not answer or return our calls. This is absolutely unethical and unprofessional. I would not recoment them to anyone.
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