I have used Action Air for over 10 years for my annual maintenance. Recently I had the compressor fan go out and called them for a repair. The usual guy came out and installed the fan in about 20 minutes and charged me $600! I questioned the price and he told me that's what the book says. He used an after market fan which was cheaper than a trane one which he said would be close to $1000. I went in and checked the prices online and the fan retailed for $130 or less. The next day I called other servicers and got quotes which ranged from $350-$400 FOR THE TRANE FAN! They didn't recommend the one he put in. After calling and looking for a little refund for overcharging me the manager would do nothing but repeat that I had ok'd the charge. They also rip you off by pushing an annual maintenance contract on you that does nothing but gives you 10% off repairs. In my case, the tech hadn't even taken the discount off. I had to remind him. The original bill was even more! Too many good firms out there. Stay away.
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