AccuServ Same Day Service

I am very positive about AccuServe. They replaced the 15.6” screen on a nearly new Toshiba laptop. It was damaged because I packed it into a suitcase instead of carrying it on a recent flight. I was pleased with the speed of service, price and performance of the screen. I could have saved some money by buying the screen and installing it myself, but I believe it is a bad idea to split responsibility among two vendors. If the screen I bought directly from the supplier had a problem, than the screen seller could rightfully argue that I did something wrong during my installation or the screen was damaged in shipping. It is much better to have AccuServ have full responsibility for supplying the screen and provide the installation service.\r \r Last week I had an external hard drive refuse to work so I brought it to AccuServ. They were able to recover the data and transfer it to a new hard drive. Great, because I did not want to lose all of my family pictures, which are important to me.\r \r I can recommend AccuServ and will use their services again.\r RJH more

In the office we're using a Buffalo NAS with two 1 terabyte HD's. I thought they were set to RAID 1 when in fact they were RAID 0 (my fault). One of the drives went bad and without a proper backup I had to figure out a way to get our data back. While the overall size of the files were small (110 gb) the cost of reproducing the data would be very large with some of it being unreproducible. Contacted a few local businesses and Accuserve was the only local business that gave me enough information making me comfortable enough to have them try performing the data recovery. The fee structure was laid out and explained where there would be no surprises after starting the recovery (flat fee for discovery, estimated cost for recovery).\r What made it even easier to work with them was the fact they use other businesses as drop off points. There was one within a few miles of the office and I was able to drop if off with no inconvenience. \r I dropped the drives off on a Thursday late afternoon. The next afternoon James called me back with the analysis, options, and exact fees. After authorizing the work he gave me the recovery time frame - sure enough I was able to pick up my drives (including a new external drive with the recovered data) the following Tuesday morning. As of writing this we lost very limited data so I'm very pleased. While the initial cost may sound high to some, I can say it was cheap in comparison to what it would have taken to manually reproduce all our data - both in time & cost.\r more

AccuServ came out to the home. Diagnosed the problem. They called a few days later and said, ' Sony no longer has the part available."" They gave me a number to call at Sony's. Low and behold, I'm getting a brand new television from Sony.\r \r Thank you so much for your incredible help. You certainly didn't need to spend much time with me, but you did anyway. If anyone ever asks if you know a good TV repair company, I will totally recommend AccuServ! You guys ar awesome!\r \r Maury\r Lenexa, KS more

I had a laptop that crashed severely and James and his staff worked very diligently to get my information back. Since then I have AccuServ save my files daily. This has also been a godsend because I had another major computer issue just a year later where I couldn't access my documents. AccuServ just downloaded them all back to me virtually immediately. They are very knowledgeable and Tassie is great to work with as well. I will never deal with The Geek companies ever again. more