They installed two granite countertops with a large glue seam running down the edge. The counters were never properly sealed, and the sink installation, by the plumber they recommended, used plumber's putty as a sealer and stained the counter. Their backsplash installer wouldn't do anything we wanted, so he got fired. The horrible condition of the counters got us 400 dollars off, and when the plumbers screwed up the faucet and the counter, we stopped payment on the rest. We have two ugly counters, no backsplash, and none of it is sealed. And it cost a grand. Almost impossible to beat.
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