I wouldn't say my husband and I are ""regulars"" so to speak, we live in the mountains, but we do stop by Abrusci's when we come to Denver, at least once a month. So I would describe us as return costumers.
We have always loved the food and atmosphere, but recently had a very discouraging experience. When I saw the other reviews, I felt like I had to add my two cents in.We came in for dinner a few weeks ago, early, because we were on our way home, and it was so beautiful we sat on the patio. Two other tables were sat after us and were greeted well before us by another waiter. Finally, our waitress arrived. She threw bread down, and with out so much as a greeting asked us what we wanted. We ordered as another table was sat, she left without a word and that was the last time she spoke to us till the end of the meal. She spent the next half an hour chatting LOUDLY with the new table (who apparently she knew) using FOUL language and DIRTY HUMOR. The whole patio kept staring at her, I think others were as uncomfortable as we were.
Another waitress brought our food, refilled our drinks, even asked us if we wanted more bread or cheese. Our waitress did nothing. My husband had a problem with his pasta but ate it anyway since no one ever came back to check on us. We sometimes caught a glimpse of our Waitress through the glass door playing with other employees in the entrance way. We could always HEAR her when someone opened the door to the patio.
We sat forever with empty plates and I finally got up to use the restroom before we left. My husband was fuming by this point and flagged down the other waiter on the patio and asked if he could find our check. As I passed threw the bar to the restroom, I saw our server sitting at the bar DRINKING with other costumers. When told she needed to give us our check, she commented ""We could wait!"" I was FURIOUS. She was going on about how much she hated the job and wanted to do other things. I COMPLETELY AGREE. We finally got a check and were in such a hurry had to leave. My husband plans to email Steve and complain. If you go to Abrusci's, you will love the food, but request one of the boys to wait on you, or even the pretty girl who teaches Soccer or the Pregnant girl. Both have waited on us and are very sweet. If it's a messy looking, Dark haired girl who is loud and rude, demand another Waitress!
Pros: Fantastic Food and Great Prices!
Cons: Terrible Service
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