ARS / Rescue Rooter Tampa bay

Did really nice job,clean,and friendly,good bye. more

Andreas gets top billing in my book for friendly and very professional service. He knows his business and aims to have a fully satisfied customer. He made the air conditioner provide heat in 31F weather. more

Adonay serviced our ac unit. He was courteous and professional and explained everything to us. We would highly recommend him for our future service needs. more

Mr. Adonai was professional, knowledgeable, and his explanation of the issues facing our Air Conditioner were very helpful and made very clear what our options are. more

5 star rating 5 Star Rated Adonay is very knowledge and helpful. He explained everything to me as to what he was doing with my A/C unit. I was very impressed with his knowledge of my system and he answered all of my questions. Adonay C. more

The techs that did my new a/c unit were very knowledgeable at their job the worked until they finished the job which ended up being 9:30pm. They were very neat and polite, I would highly recommend this company based on my experience. more

Very professional and friendly! more

Attentive listener; explained the issues and his fixes simply, and answered followup questions without hesitation. Discussed future items to be on the look out for but not in an alarming manner. Would gladly welcome him back as my standard technician. Professional, competent, very pleasant. more

I have NEVER written the type of review that I am about to write now for this company. On original install of my AC I was told 1 day and done, 1 day turned into 3, still that wasn't the worst part. The worst part is when you do the annual service, AC tune up check. I paid $7,500 for my AC in 2014, so there should be nothing wrong except for a check to make sure everything is up to optimal performance and running smooth, right? Wrong!!! In 2015 I had to have a tech come back a couple of times, in 2016 I had to call for a few times afterwards for a tech. This year I have had several calls. My initial tech came back twice. The second time he said that I had needed this ultraviolet light installed and the cost was between $750-$800. I said if that is what is going to fix it, fix it. I have since then had 5 different techs come to my home. One said I needed a flush and Freon and charged me over $200. Then I had no AC at all it "froze up" according to the new tech, He said it was by the other tech putting in too much Freon. So I called to complain. I also had a water mark on my ceiling surrounding my vent. I called to complain and the Supervisor had taken off the charge from the $200 charge for the Freon. Why thank you kind Sir, you did me a favor? No, it was because the following techs service wasn't needed, the 2 techs that showed up afterwards had to drain it, and then wait for it to read normal limits. So I now think the issue is resolved now.I called the Supervisor Jarrod, Gerard, or whatever his name was... no call back. I then found out from Home Depot to call Angela, I called her on a Thursday, she said she would call me back on Friday, or Monday the latest. I never heard from her. I waited a full week and called her back on a Monday. I just want a credit for this UV light that wasn't my issue from the get go. Come and get it, and take it off my charge. Plus, send someone to paint this little water mark damage at the vent. I came home yesterday to a puddle of water under my vent, and I called for a tech to com more

He's very efficient, informative, he has a professional attitude, arrive early and did an excellent job. more

Good service, very helpful. more

Rating for technician only. Courteous, informative, & well groomed. I have nothing good to say of the company itself. more

Great tech. Worked out the problem and fixed it well. Also installed nest thermostat. Every thing was done well and I would have olsi back again. more

Very happy with service. From beginning to end...would recommend to anyone. more

He was great Cecil Mcghee more

Jason came to my home on very short notice on his day off to help with my air conditioning unit that was not working properly and sending out numerous codes. Jason was very friendly prompt and professional when he arrived at my home. Jason took his time to explain to me what he was doing as he worked on our air conditioning unit. He adjusted the settings and got our ac system to start working again with ice cold air. Jason thanks for the job well done on your day off we appreciate your service. Thanks Cal more

Mike P the manager at ARS/ Rescue Rooter Tampa Bay was extremely helpful when our air conditioner was not working. Mike went out of his way to get a service technician to come to my home even when the other service techs were already scheduled to do a service job elsewhere. He sent a skilled tech to my home twice Jason, and Clint both of them did an excellent job and was very knowledgeable and friendly. Mike the manager made it a point to call me every step of the way to make sure me and my family was comfortable. Mike was very fair with his pricing to get the job done both times. Mike thanks for all your help that is why we always use ARS and will continue to use ARS excellent job as usual. Thanks Cal more

Clint came to my home to repair our air conditioning system that was not working. He was very prompt, friendly and professional. He went out of his way to drive twice to the store to get additional parts that were required for the job. He explained the entire process as he proceeded to repair our system. Clint left after several hours and when he was finished our air was working and my entire family was grateful. Thanks for a job well done. Cal more

Jason was wonderful. He was not only very knowledgablebut also very nice and indeed the proifessional. more

Stuart, our service man was on time and did an amazing job. He took care of the problem that evening even though we told him he could come back the next day because it was so late in the day. We would definitely use him again. more