My experience was terrible. Guy that came out cleaned out the wrong drain even though my husband and the tenant, who was there kept telling him which drain needed cleaning out. Tenant called the next day and they had feces all over the backyard. Because your guy refused to clean out the correct drain. I had to take the day off work to help my husband, who is disabled, rent an Auger from Home Depot to correct the plumbing problem and clean up the backyard. All because your guy didn't do what he was asked to do. Wondering if this is your normal practice: to deliberately clean out the wrong drain, so you can come back and charge another fee for cleaning out the drain that should have been cleaned out the first time. Someone was supposed to investigate, so far haven't heard anything, Requested our money back too. Honestly don't expect either.
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