Jermaine J. as we have come to learn is about the best and most competent HAVC service tech ARS has to offer. In the past we have taken whomever ARS sends out to perform our bi-annual inspections on our HVAC unit. After a couple incidents with other techs (i.e. problems the tech did not notice or did not fix the problem properly), ARS sent Jermaine to follow up on the incidents, needless to say Jermaine resolved the issues. So now we only request Jermaine as he know what he is doing. He is friendly and professional, does a great job and is very competent. He cleans up his work area and respects the cleanness of a person’s home as we have never had to ask him to put on his booties because he has already done so or has them in his hands to put on.
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