My service professional Craig L. was very friendly, courteous, and knowledgeable. If every service person I dealt with in a lifetime was as pleasant to work with as he is the world would have a better outlook on getting things done. He not only resolved my plumbing issues on both consecutive visits, he explained to me exactly what was happening and how it could be prevented. As a service technician myself I understand that we not only need to resolve the customers problem but also educate them so they can take steps to prevent the same occurrence in the future. Some would say “well if you’re educating them then they won’t need to call back” but the truth is that I will continue to not only use ARS for any and every plumbing issue, but I will also refer them to any and all friends and family that are in need too!
more