I have a Sony 36XBR400 that lost its picture due to two chips on the board going bad. I appreciate that ARBAT TV tried to repair the board with as little cost to me as possible. Their diagnostic fee ($80) is also very reasonable. Home Theatre Store wanted to charge $250 for diagnostics. I was concerned because many online reports about Sony repairs said they ran around $400-$500 or more. In the end, they fixed the issue for under $340.
Pros: Speed, fair price, friendly, committed to doing it right, final price was under estimate
Cons: In effort to repair quickly, didn't test board before bringing back the first time
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