A-L Financial

I purchased my car for the first time by myslef, I feel they took total advantage of mE and my situation. Things were going great until THEY mind you THEY lost my payment, and they had the nerve to demand a payment right away. I sent one in and had to wait for the a recall on the one THEY lost; when i recieved that one .they asked for that one to get caught up. I was not even behind... Then I was hospitalized for 2 weeks so then I feel behind, I explained to them i was in the hospital when they started to ask why I was in there and when will I be getting out.. can we say HIPAA... So after that I talked to I do not know how many people but each person stated they were the Manager, to Billing Director to the VP.. then they stated they will help me and for me to send 110.00 for a deferment SO i did in a money order... lol after that I did they had the nerve to call back and say that they needed two seperate checks in 2 different amounts. When I asked LUPE (the suspose VP) when did you tell me this? she replied WE DID NOT DISCUSSED IT... then proceeded to get loud on the phone with me. I stated to her do not yell at me for your mistake, she said if I do not have the $25.00 in by a certain date they will REPO my car. I was very upset and asked to speak to the REAL VP.. which was guess who??? Yes Emelda who was very rude and stated I was a complainer and a winer... I sent the DAMN 25.00 in via WESTERN UNION... but when I asked her for the President name she said I did not need to know that information and nor she was not going to give it to me. I said how come she said we are done listening to you and you need to keep up with your damn contract... can you believe this unproffessional lady. i mean they all talk like they are from MEXICO and that they are related some how. I Really hate these people and I am looking into trading my car so i will not have to deal with them ... they are rude, disrespectful,unprofessional, and they do not care about there customers what so ever. So what ever you do .. please go the other way from these people... Pros: GET RID OF THEM Cons: THEY DO NOT KNOW ENGLISH!!!! more

the most unprofessional compnay........they can kiss my white culo before i wipe!!!!!!!!!peace more

This company will take advantage of anyone that is dumb enough to let them finance their vehicle. Whatever you do, don't trust the dealership to have your best interest in mind when selling you a car! Ask the dealership what the name of the finance company is before you sign on the line, and then check them out online. This company will try and scare you into sending your payments via western union or making your payment early at any cost. There is no ""grace"" period and when you are one day late the rude calls start. This is not a company anyone should ever have to deal with! You are better off not allowing this finance company to finance your loan and try another dealership. ANYTHING IS BETTER THAN AL!!! Pros: Not one thing that is good about this company! Cons: rude, unprofessional, basically everyone is a con! more

Horribly rude account managers. Harrassing phone calls and letters making illegal threats. They believe in taking advantage of a bad credit situation as well as threatening tactics. Cons: Extremely high interest rates and horrible business ethics more

Please do not allow this financial company to finance your auto loans. A-L Financial often take advantage of consumers with no credit or less than good credit , charging very high interest rates. In addition to high interest incorporated in your contract, they also charge daily interest for as long as you own the loan. When the loan is almost paid off they have a way of adding additional interest and fees to your existing loan The company is very unprofessional and the Vice President , Esmeralda has a ver y nasty attitude with little or no business knowlege of the company.......Please do not do business with these people they are crooks and should be investigated . You would do better off by seeking financing at your local Pay Day Loan. Cons: EXTREMELY HIGH INTEREST WITH DAILY ACCUMULATIVE INTEREST more