ADT

I talked to a friend earlier this week and I am so glad to know that she had called ADT for the installation of her home security. She said their neighborhood is safe but she does not know when these bad people break in. So she decided to get ADT simply because they are best. more

We got the home security from ADT. We have all the security we need. We also put up 2 security cameras for extra safety. The technology of ADT is awesome too. They let you watch what?s happening at home using the laptop or hand phone. more

It?s a simple security system but a little expansive compared to the other home alarm providers. It?s a very standard alarm system that covers the basics: i.e. a keypad, window and door sensors and motion detectors. The motion detector doesn?t work too well with Pets, so the false alarms are a bit high. more

ADT's critical conditions system saved my family and house when my 6 year old son Micah tried to cook fries while I was taking a nap. The heat sensor triggered a fire alarm in the kitchen and a fire truck came in time to stop the fire from spreading. more

In today's society, rarely does a company provide outstanding service and put the customer first. Well, I would like to thank your representative Carlos Watson for demonstrating extraordinary customer service. I was truly dazzled by the whole experience. Mr. Watson did everything possible to assist me with obtaining the ADT equipment; I was especially impressed that it was no longer about who got the sale but the protection for my home. He demonstrated so much SOUL (service on unbelievable levels). Mr. Watson was wonderful to work with. I was delighted to be on the phone with someone whose knowledge, respect, and sense of humor made this ordeal much less challenging. I was so glad that he was easy to understand and that he was able to explain what caused the problems with the installation and the reason why I could not purchase from Gaylord Securities. Thank you for hiring people like Mr. Watson and having them available to help your customers. He has truly created a fan. more

Expensive and low quality. Definitely not the right security system for anybody. more

I've been with ADT Security for almost 4 years. more

If I ever had an issue with my security system, ADT took care of it in a timely and not costly manner. So far I have just paid for upgrades throughout the 10 years I have been with ADT and had the system installed by MHB Security. I love the look of the newer keypads with touch screens. Thanks for protecting my family and assets for so many years. more

ADT is the worst company I have ever done business with. It has been two weeks since they started the install and no one has come back to finish the job! They forgot two of our four bedrooms and we are still not being monitored. I've left a message with a manager and haven't heard back. I've called their many phone numbers and not one single person was able to help answer my one question. No one has any idea what is going on, including me! Everyone should read all over the internet all the complaints from ADT customers - past and present. I'm sorry we didn't find out until it was too late. more

I have nothing but postive things to say about ADT. They arrived on time for my security system installation, and they answered my many questions with patience. more