ADT

Thanks for the best service and you know that despite the price, you are giving the service i really need. more

I love to travel and nobody's left at home when I do so. I let ADT install security cameras at home and I love it how I can check my house with the use of my laptop. Great technology! Money's not important anymore when it comes to being secured. I don't how much I pay every month as long as I am secured. more

This is good saving! The prices are reasonable -- and ADT service is excellent. more

ADT alarms system offers many things and but in my experience delivers the least. The amount I had to pay for the company for being their customer is $8000, not for their service, but for giving some space for their damaged system in my home. The first time that I informed them about the issue, I was tutored how my apartment's power supply has indirectly damaged the system. I had to pay for the replacement, which was the one suited for the building (as I was informed later). But when the same happened again, I was informed the system is not compatible unless I correct the apartment issue. Only 2 stars for this company. more

My parents suggested to me the ADT. I thought it was great. It was but only during the first few months. Now, I'm experiencing trouble and it has gotten my nerves! more

Todays ADT installer did a wonderful job installing our alarm system and explaining how to operate our new system. more

Customer Service is TERRIBLE. I had a ""first call"" appointment scheduled from 8:00 - 9:00 am today. At 9:00 am I called ADT to find out why the technician had not shown up on time just to discover that they double booked thier ""first call"" appointments. No, first call appointments mean that you are the FIRST appointment for that day. I took off work (my work day starts at 6:30 am) to wait for the 8:00 am appointment. Its 10:17 am and no one has shown up yet. Thats 1/2 day of time off and is unacceptable. Oh, and the best part, they still want to charge me the $25 service charge fee for the technician to come to my house 3 hours late. What choice do I have but to pay it? Well, come 4 more months I will have a choice, to not continue service with ADT and I will go with the different service company. Update: Customer service finally responded positively offering a full apology and two free months of service. It doesn't mean that I'm happy with ADT, especially after the rate increase in the middle of my contract period, but I do appreciate their attempt to make the situation right. more

The system is programmed for the size of our dog so no false alarms with the motion sensor. Great features! \r more