ADT

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601 King St
Alexandria, VA 22314

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(703) 957-1626
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Reviews
( 6 )
( 4 )
( 2 )
( 0 )
( 2 )

Best

When I am away working, I don’t get to worry anymore due to having home security system put up at home. It is great feeling working at the same time not having to worry about your...

Worst

The contract is nothing. They do not even adhere to what they say in there and their equipment is the worst I have even seen. I thought my property was protected, but its not.

ADT has been protecting my home 12/11/2010

The main reason why people install home security systems is to make our home a safer place to live in, ADT has been protecting my home for a long time and I am really impressed with their product and services. It is a bit expensive as compared to other home alarms. more

Would recommend!! 12/7/2010

The monthly monitoring fee is reasonable given what you get - I received the $100 Visa Reward Card from Security Choice which paid for the installation fee. Would recommend. more

Very reliable! 12/4/2010

Whenver the alarm goes off accidentally though the monitoring center always does call to see if any help is needed. They are very reliable with doing that. The issue with the alarm possibly going off keeps me very vigilant as to what is happening and making sure I keep all my doors completley shut. more

Useless Contract 11/24/2010

The contract is nothing. They do not even adhere to what they say in there and their equipment is the worst I have even seen. I thought my property was protected, but its not. more

money back 11/16/2010

The reason why I chose ADT Security System was because of their money back issue. I subscribed to ADT a month ago and I really like the service I am getting. I think I won't get my money back then! more

precision and effectiveness. 11/4/2010

Joan was very informative, proficient, and professional in explaining the ADT system. He did the job with precision and effectiveness. more

very unsatisfactory 11/3/2010

ADT has yet to refund my $1032.78 due to a billing error (double billing) since 11/2006 through 11/2009. We have been a ADT customer since 1993 and makes no difference. I am due my refund, as acknowledged by ADT but still can not get my money back. However, I still getting bills because they had two accounts set up for us. Problem has been recognized by ADT for over two months. Also, they set up one of the accounts on automatice checking account withdrawal (which was the beginning of the problems), which we did not authorize (I have the original paper work when the upgrade was done in 11/2006). more

Peace of Mind with my security system 10/29/2010

I had an alarm system installed with ADT 3 years ago when I moved into my home. Installation included two entry door contacts, and one motion detector. I like knowing that I have an alarm especially when I am away. more
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Additional information
  • Neighborhoods: Old Town
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