ADT

For almost a year now, I have been receiving good service from this company. I am glad that I was able to get my ADT alarm from this dealer because they never took advantage of the price!! Continue doing a good job. more

I have been with ADT for the past 3 years and have been satisfied with everything from the customer service to the 24 hour monitoring home security and service. I am confident that I made the right choice by leaving the safety of my family in the hands of ADT.\r more

Best and best. I could get the right words to explain who great i am to use their service. ADT is really functional and effective. more

ADT responded fast to my e-mails and phone inquiries when I was inquiring about their security cameras, remaining both polite and professional. I recommend them to consumers with absolutely no reservations. more

This is a great company and I would buy it again several times over. I would like to see this company go on and create good things. more

I have my new ADT Security installed. Actually, my friends and relatives suggested ADT. And so far i am extremely happy with the service. I would say that when it comes to home security and safety of our family and our possessions it’s better to check for the value you get for your investment. Its better not to take chances with things which are irreplacable. more

They are not good. very expensive and the customer service is really bad. I have to cancel mine. I called once and all they have to say is we will check into it. more

In today's society, rarely does a company provide outstanding service and put the customer first. Well, I would like to thank your representative Carlos Watson for demonstrating extraordinary customer service. I was truly dazzled by the whole experience. Mr. Watson did everything possible to assist me with obtaining the ADT equipment; I was especially impressed that it was no longer about who got the sale but the protection for my home. He demonstrated so much SOUL (service on unbelievable levels). Mr. Watson was wonderful to work with. I was delighted to be on the phone with someone whose knowledge, respect, and sense of humor made this ordeal much less challenging. I was so glad that he was easy to understand and that he was able to explain what caused the problems with the installation and the reason why I could not purchase from Gaylord Securities. Thank you for hiring people like Mr. Watson and having them available to help your customers. He has truly created a fan. more

So frustrated! Just signed up with ADT two months ago...a week ago we arrived home to find the police showing up a half hour later. There was a problem with our home security system and police were dispatched when we called ADT they said they tried several times to call us. We did not have any calls from ADT. After speaking to several managers, they confessed that they called but it went straight to voicemail since the alarm triggered phone to be off. Their policy is not to leave a message but if they know that the alarm will disarm phone, this policy sucks! Today i forgot the alarm was on and opened door by mistake. I went to disarm the alarm but no call from ADT. Spoke to them and they said that since we disarmed the alarm within 120 seconds, there was no need. I responded what if there was a burglar with a knife to my neck? We told them that this policy didn't work and they replied that we are stuck until 2012. So let me get this straight...they do not provide service they are supposed to and i have no way of getting out of contract? more

ADT home security systems give you a peace of mind that is offered by many but delivered by few. In the case of an intrusion they are quick to inform us and the employees are professional and friendly as well. ADT offers the right package that can be used to protect your home, family and things that are valuable to you. They offer a simple basic home security to a fully loaded and customized home security system that can be decided according to your needs and wants. Their security solution products include fire detection, intrusion detection, elder care monitoring, video monitoring and surveillance , motion detectors, smoke detectors etc. They monitor your house 24 hours a day 7 days a week and provide rapid response in case of an emergency. ADT gives a sophisticated protection with a not so expensive appeal and is ideal for your home, apartment and business. So in short ADT can solve all your home security concern. more