I was an adt customer for 17 yrs. I paid my monthly service plus a $6.00 service fee. My system required service three times in seventeen years. The last time I was told that the equipment was out dated and could not be serviced. The equipment would have to be replaced at a cost of over $300.00. Because I was an adt customer I did not qualify for any promotions or discounts. This is company policy. In seventeen years I paid them $1,224.00 in service fees and $8,000.00 in monitoring fees for a total of $9,180. I guess new customers are more important then old ones. I have changed to Brinks Home Security.
New and better equipment and a better monthly rate. Free instalation and a $10.00 a month savings over adt. Please look hard at adt before signing a contract.
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