ADT

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17011 Beach Blvd
Huntington Beach, CA 92647

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(714) 274-7433
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Home Security & Safety

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ADT - Huntington Beach, CA
ADT - Huntington Beach, CA
Reviews
( 26 )
( 9 )
( 4 )
( 0 )
( 4 )

Best

The main priority of this company is to give you the best solution and support for any of your security problems. And by providing you after sales monitoring and maintenance, and ...

Worst

I was very dissatisfied with ADT alarm systems. I set up ADT for installation and they told me they would charge a good amount of money for the first couple of months along with p...

100% effective 11/24/2010

Try ADT. I recommend it to you. they are great and amazing people, they will take care of you place. The system is 100% effective. more

100% effective 11/24/2010

Try ADT. I recommend it to you. they are great and amazing people, they will take care of you place. The system is 100% effective. more

not a bad system 11/14/2010

ADT security is not a bad system. I’ve been a user for 3 years and even though I did not experience a year free from minor problems, I am still contented with the service. Just continue with the good job! more

not a bad system 11/13/2010

ADT security is not a bad system. I’ve been a user for 3 years and even though I did not experience a year free from minor problems, I am still contented with the service. Just continue with the good job! more

dissatisfied with ADT 11/8/2010

I was very dissatisfied with ADT alarm systems. I set up ADT for installation and they told me they would charge a good amount of money for the first couple of months along with purchasing the equipment; they told me after purchasing the equipment once if I call them they would come to install it. more

dissatisfied with ADT 11/7/2010

I was very dissatisfied with ADT alarm systems. I set up ADT for installation and they told me they would charge a good amount of money for the first couple of months along with purchasing the equipment; they told me after purchasing the equipment once if I call them they would come to install it. more

No thanks...terrible customer service!! 11/4/2010

I used ADT for my home monitoring until today when they called and reported a ""failed communications test"". This is the fifth month in a row with such an ""event"". ADT refused to pay for the service charge to come out and look at the keypad they modified exactly five months ago. Until ADT ""upgraded"" the keypad I never had a problem with failed communications tests. Their response to me was that I should have initiated a service call sooner. Please remember that ADT was already aware of the problem as they called to report the problem to me every month. I don't mind a mistake in the installation of their product, but to tell me that I was responsible for the fee to correct a problem ADT already knew existed? No thanks...terrible customer service!! more

No thanks...terrible customer service!! 11/3/2010

I used ADT for my home monitoring until today when they called and reported a "failed communications test". This is the fifth month in a row with such an "event". ADT refused to pay for the service charge to come out and look at the keypad they modified exactly five months ago. Until ADT "upgraded" the keypad I never had a problem with failed communications tests. Their response to me was that I should have initiated a service call sooner. Please remember that ADT was already aware of the problem as they called to report the problem to me every month. I don't mind a mistake in the installation of their product, but to tell me that I was responsible for the fee to correct a problem ADT already knew existed? No thanks...terrible customer service!! more

Great monitoring people 11/1/2010

Great monitoring people, but business people, Lord Help Us! I found out today, after almost four months of simply trying to get my mailing address correct on my new primary residence that they have disconnected my monitoring at my vacation home, due to not paying my bill. I tried very hard to help them understand the bill is paid through my credit card and has been for the past 10 years. They said they have been mailing me notices about the problem and trying to call me. I finally figured out they were mailing and calling to my vacation home which does not have mail service and no one lives there to answer the phone! After 10 years they still can't get this figured out! I told them mailing something to the physical address of my vacation home is like mailing a letter to Santa at the North Pole and wondering why he doesn't answer it! IT DOES NOT EXIST!! We moved our primary residence three months ago and signed up for ADT again. I now get solicitation calls from them asking if we want to sign up. Unbelievable. If I had not just spent hundreds of dollars having them install new stuff, I would drop them like a hot potato. more

Great monitoring people 10/31/2010

Great monitoring people, but business people, Lord Help Us! I found out today, after almost four months of simply trying to get my mailing address correct on my new primary residence that they have disconnected my monitoring at my vacation home, due to not paying my bill. I tried very hard to help them understand the bill is paid through my credit card and has been for the past 10 years. They said they have been mailing me notices about the problem and trying to call me. I finally figured out they were mailing and calling to my vacation home which does not have mail service and no one lives there to answer the phone! After 10 years they still can't get this figured out! I told them mailing something to the physical address of my vacation home is like mailing a letter to Santa at the North Pole and wondering why he doesn't answer it! IT DOES NOT EXIST!! We moved our primary residence three months ago and signed up for ADT again. I now get solicitation calls from them asking if we want to sign up. Unbelievable. If I had not just spent hundreds of dollars having them install new stuff, I would drop them like a hot potato. more

Prompt estimates 10/28/2010

They came right out to do an estimate, were very thorough, and came back promptly the next day with a ladder to look at our control panel, which was placed above our ceiling tiles. He also quickly gave us a quote, and followed up a few days later. I was impressed with his professionalism and helpfulness. more

Prompt estimates 10/27/2010

They came right out to do an estimate, were very thorough, and came back promptly the next day with a ladder to look at our control panel, which was placed above our ceiling tiles. He also quickly gave us a quote, and followed up a few days later. I was impressed with his professionalism and helpfulness. more
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