ADT

My son told me that he was afraid when we first transfered in our new home, But when i called ADT for our alarm system, he now told me that he stay up all night playing without getting scared. more

ADT responded fast to my e-mails and phone inquiries when I was inquiring about their security cameras, remaining both polite and professional. I recommend them to consumers with absolutely no reservations. more

I agree with the other low reviews on ADT's inferior service, but my main problem with them is that their system itself is ill designed and obsolete. I have had one of their systems in my house for many years and looking to throw it away and replace it with a better one. Anyone has a better recommendation for a wireless monitored home alarm system? more

I'm usually traveling and having to be on the road and away from my house made me a bit paranoid of what's happening back home. I was so thankful ADT Security helped me to get over this paranoia. Now that I have their system installed at home, I can concentrate more on my job and leave my woes behind. more

ADT is the worst security I have ever known. Expensive and faulty. Such a horrible company. more

Tech did a great job! Explained everything and made sure we understood the service. Worked efficiently and professionally. more

Customer Service is TERRIBLE. I had a ""first call"" appointment scheduled from 8:00 - 9:00 am today. At 9:00 am I called ADT to find out why the technician had not shown up on time just to discover that they double booked thier ""first call"" appointments. No, first call appointments mean that you are the FIRST appointment for that day. I took off work (my work day starts at 6:30 am) to wait for the 8:00 am appointment. Its 10:17 am and no one has shown up yet. Thats 1/2 day of time off and is unacceptable. Oh, and the best part, they still want to charge me the $25 service charge fee for the technician to come to my house 3 hours late. What choice do I have but to pay it? Well, come 4 more months I will have a choice, to not continue service with ADT and I will go with the different service company. Update: Customer service finally responded positively offering a full apology and two free months of service. It doesn't mean that I'm happy with ADT, especially after the rate increase in the middle of my contract period, but I do appreciate their attempt to make the situation right. more

The main reason why people install home security systems is to make our home a safer place to live in, ADT has been protecting my home for a long time and I am really impressed with their product and services. It is a bit expensive as compared to other home alarms but their package is very attractive: The Contents for the package I opted for includes: ? Two Entry Sensors. ? Motion Sensor. ? Hold Up and Panic Button ? Temperature Monitoring. ? Owners manual. ? ADT Sign Stickers. ? AC Adaptor for the base. The components were easy to install and uses a combination of hardwired and wireless sensors with additional keypads. They provide monitored smoke and carbon monoxide detectors as well, but they were not a part of the package and was totally out of my budget as well :) The Two Entry sensors and the motion sensors are working really well and I am planning to get few more motion sensors for my doors and windows. more